Cindy Reyes

Accomplishments

• Led enterprise-wide implementation of Workday and UKG Pro WFM supporting 100,000+ employees in a complex healthcare environment.
• Recognized SME in Time & Attendance and Leave Management, driving system strategy, optimization, and scalable solutions.

Key Contributions

• Design, configuration, and optimization of UKG's workforce management system.
• Translate business needs into functional specifications, analytics solutions, and system enhancements that improve workforce visibility and decision-making.
• Partner cross-functionally with HR, IT, and Payroll to identify gaps and deliver scalable solutions and system enhancements.
• Develop and maintain complex workforce reports and queries, providing actionable insights into timekeeping, attendance, and leave trends.
• Lead end-to-end system implementations, including requirements gathering, testing strategy, and deployment, ensuring alignment with enterprise goals.
• Drive root cause analysis and issue resolution for system and data challenges, improving data accuracy and operational efficiency.
• Oversee integrations between UKG Dimensions and Workday, ensuring data integrity across platforms.
• Create SOPs, training materials, and documentation to standardize processes and improve data governance and system adoption.
• Collaborate with vendors as a representative of AdventHealth, influencing product enhancements and roadmap initiatives.
• Mentor and guide HRIS analysts, fostering technical expertise and consultative problem-solving skills.

• Administer start to end leave processing while exceeding service level agreements (SLAs).
• Assist in data conversion and validation for new clients.
• Test and provide feedback on the new Leave Management System (LMS).­­­­
• Create ad hoc reports and analysis.