Rohey Jobe
Fairfax,VA
Summary
Healthcare operations leader with demonstrated success leading full cycle clinical expansion projects/programs, driving revenue growth and strengthening patient retention. Skilled in workflow optimization, health program planning, revenue cycle oversight, staff leadership and patient engagement strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Coordinator (Lead) |
Rejuve Plastic Surgery
McLean, VA
03.2024 - Current
- Led the development and launch of in-house surgical suite, increasing revenue and reducing patient procedural costs
- Drove consistent revenue growth by strengthening patient retention strategies and high referral rates
- Maintained consistent 5-star patient reviews, strengthening brand reputation and increasing inbound demand
- Collaborated with marketing team to promote services through digital channels effectively
- Implemented Weave communication and payment system to improve scheduling efficiency, payment collections, and increase patient engagement
- Supervised and train 3+ staff to ensure operational consistency and service excellence
Administrative Assistant |
Capital Area Pediatrics
Oakton, VA
08.2021 - 12.2022
- Coordinated daily service delivery operations across five high-volume pediatric clinics, managing up to 80 patient visits per day for 30 providers to ensure efficient patient flow and timely access to care
- Facilitated patient intake, consent documentation, and financial processing, contributing to streamlined administrative systems and improved operational efficiency
- Maintained accurate electronic medical records (EMR) and supported data integrity, compliance, and documentation processes in alignment with healthcare regulations and quality standards
Education
Bachelor of Science - Global And Community Health
George Mason University
Fairfax, VA05-2020
Skills
- Healthcare Operations Management
- Health Program Planning
- Project & Program Leadership
- Clinical Service Line Expansion
- Revenue Growth & Retention Strategy
- Patient Relations
- Scheduling & Workflow Optimization
- Data Management
- Regulatory Compliance
Certification
- Foundations of Project Management, Project Initiation, Project Planning - Google Project Management
Timeline
Operations Coordinator (Lead) |
Rejuve Plastic Surgery
03.2024 - Current
Administrative Assistant |
Capital Area Pediatrics
08.2021 - 12.2022
Bachelor of Science - Global And Community Health
George Mason University