Vensecia Williams

Detail-oriented and results-driven Healthcare Operations Coordinator with experience in coordinating healthcare services, managing teams, and ensuring efficient operations in a remote setting. Skilled in obtaining insurance prior authorizations, collaborating with cross-functional staff, and maintaining patient data. Proven track record of improving operational workflows, proactively problem-solving, and meeting patient care standards. Adept at leveraging technology for communication and coordination in virtual environments.

• Successfully transitioned operations from in-person to remote, maintaining high levels of productivity and team engagement.
• Reduced insurance authorization delays through proactive communication with insurance providers and streamlined internal processes.
• Implemented a new remote training program for the team, leading to improvement in team performance and customer satisfaction scores.