Cindy Rios
The Dolphins Restaurant
Snyder,TX
1
Language
1
year of professional experience
Dynamic and results-driven professional with extensive experience at The Dolphins Restaurant. Proven ability in enhancing customer satisfaction through exceptional service and effective order processing. Bilingual with strong attention to detail and adept in money handling, consistently fostering customer loyalty and streamlining operations during peak hours.
Work History
Restaurant Waitress
1 Year 5 Months- Accurately processed orders using POS system, enhancing order efficiency and reducing errors.
- Assisted in training new staff on menu knowledge and service standards to improve team performance.
- Maintained cleanliness and organization of dining area, contributing to overall guest satisfaction.
- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Addressed customer inquiries and concerns promptly, strengthening customer relations and loyalty.
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Completed credit payments via card processing systems.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
1 Year 5 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and reconciled receipts daily.
- Trained new staff on cash handling procedures and customer service standards.
- Resolved customer complaints effectively, enhancing overall satisfaction ratings.
- Collaborated with team members to streamline service flow during peak hours.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree
Skills
Bilingual
Order taking
Food presentation
Memory retention
Cleaning and sanitizing
Money handling
Customer experience management
Attention to detail
Languages
Spanish
Full Professional
Timeline
Restaurant Waitress
The Dolphins Restaurant
05.2025 - CurrentRead More
Cashier
The Dolphins Restaurant
05.2025 - CurrentRead More
Snyder High School
No Degree
Read More