Cindy Rollins
Cleveland
Summary
Dedicated School Administrative Assistant with over 9 years of experience in fostering effective communication between parents, students, and staff. Skilled in maintaining confidentiality, managing student records, and ensuring a welcoming school environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
School Administrative Assistant
St. John Lutheran Church & School
17403 Nottingham Road, Cleveland Ohio 44119
07.2016 - Current
- Coordinate communication with students, parents, staff and school board members.
- Oversaw management of office and janitorial supplies ensuring timely replenishment to meet school needs.
- Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
- Enhanced student safety by monitoring visitor access and distributing visitor badges as needed.
- Facilitated effective communication between administration and staff by promptly addressing concerns or inquiries via email or phone calls.
- Managed school calendar updates for holidays, meetings, conferences, workshops, or special events.
- Manage all student records such as attendance, report cards, address changes etc.
- Streamlined administrative processes by implementing efficient filing and documentation systems.
- Attended professional development opportunities with faculty members.
- Supported school events and activities by coordinating schedules, logistics, and resources.
- Ensured smooth day-to-day operations through prompt resolution of facility maintenance issues such as repairs or installations.
- Provided support during standardized testing periods by organizing test materials securely before distribution to parents.
- Promoted a positive learning environment by managing supply inventory for classrooms and ensuring necessary materials were readily available.
- Improved operational efficiency with accurate record-keeping of student attendance, grades, and other relevant information.
- Assisted in creating a safe school environment by updating emergency protocols regularly.
- Collaborated with teachers to plan field trips by coordinating transportation arrangements and obtaining required permissions from parents.
- Enforced punctuality among students with consistent monitoring of tardiness records.
- Assisted in budget management by accurately tracking expenses and maintaining detailed financial records.
- Increased parent-teacher communication through timely and well-written newsletters, notices, and announcements.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Entered and updated data in various systems, ensuring accuracy and consistency.
- Maintained organized electronic filing system for easy access to documents.
- Conducted regular audits of data entries to identify discrepancies and implement corrective measures.
- Maintained confidentiality of sensitive information by adhering to strict school policies regarding privacy and security.
- Streamlined data entry processes with the use of specialized software, such as Microsoft Excel and Word.
- Ensured up-to-date records through regular review of database entries.
- Scanned documents and saved in database to keep records of essential student information.
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records, and chronologies of entry activities.
- Corrected data entry errors to prevent duplication or data degradation.
- Used computer software to store and retrieve data.
- Managed and organized documents for data entry tasks.
- Updated and maintained school families information, documents and records.
- Followed data entry protocols, rules and regulations.
- Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
Education
High School Diploma -
Dundee Community High School
Carpentersville, ILSkills
- Strong organization
- Administrative support
- Scheduling appointments
- Family communication
- Policy enforcement
- Student registration
- Report generation
- Student drop off and dismissal lead
- Student transportation (CMSD)
- Student support
- Calendar management
- Accounting and bookkeeping
- Multitasking Abilities
- Reliability
- Telephone and email etiquette
- Adaptability and flexibility
- Families and staff relations
- Office administration
- Documentation and recordkeeping management
- Confidentiality and data protection
- Database entry
- Filing systems and maintenance
- Conflict resolution
- Invoice and payment processing
- Scheduling and calendar management
- Appointment scheduling
- Office equipment operation
- Event planning
- Records management
- Written communication
- Cleaning and sanitizing
Certification
- Ministry Safe Certificate, Lutheran Church Missouri Synod - 2025-2026 School Year
- CPR Certified
- Behavorial certificate
Timeline
School Administrative Assistant
St. John Lutheran Church & School
07.2016 - Current
High School Diploma -
Dundee Community High School
Software
- Microsoft
- Excel
- Quickbooks
- Jupiter Grades
- ODE Scholarship Programs
- Claims Reimbursement and Reporting System (CRRS)
- Canva