Cindy Tabares
Anchorage
Summary
Actively seeking a full-time job Compassionate patient representative proudly offering several years of providing exemplary assistance to patients. An enthusiastic individual knowledgeable in medical terminology and procedures. Composed and driven with an attitude that is always upbeat and enthusiastic.
Overview
10
10
years of professional experience
Work History
Patient Representative Manager
Independence Park Medical Services
Anchorage
07.2021 - Current
- Coordinated appointment scheduling and registration for up to 90 patients daily.
- Managed patient inquiries, resolving issues promptly and effectively.
- Maintained electronic health records using industry-standard software.
- Educated patients on service options, insurance coverage, and billing procedures.
- Communicated regularly with patients regarding test results and follow-up appointments.
- Verified insurance information and collected payments efficiently.
- Streamlined patient flow by collaborating with team members to enhance office operations.
- Ensured compliance with privacy regulations while handling sensitive patient information.
Administrated Assistant
G&S Management Services
Anchorage
01.2016 - 06.2021
- Answering phones.
- Schedule appointments.
- In charge of payroll.
- Responding to emails.
- Accounts payable, accounts receivable.
- Sending out invoices via email or mail.
- Filing
- Creating labels.
- Creating folders and files.
- Creating charts.
- Cleaning the work area.
- Greeting, guest.
- Receiving credit card payments, cash, and checks.
Education
Bachelor of Arts - Psychology
University of Alaska Anchorage
Anchorage, AK01-2024
High School Diploma -
West High School
Anchorage, AK01.2014
Skills
- Strong verbal communication skills
- Strong customer service skills
- Ability to work cooperatively with others
- Ability to use general office equipment
- Organized
- Reliable
- Ability to learn quickly
- Self-motivated
- Ability to multitask
- Strong work ethic
- Appointment scheduling
- Insurance verification
- Billing processes
- Payment processing
- Problem solving
- Team collaboration
- Proficient in Cerne/SPM
- Clinical data entry
- Proficient in PowerChart
- Relationship building
Websites
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Patient Representative Manager
Independence Park Medical Services
07.2021 - Current
Administrated Assistant
G&S Management Services
01.2016 - 06.2021
Bachelor of Arts - Psychology
University of Alaska Anchorage
High School Diploma -
West High School
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