Cindy Teague, RN
2054 Hearthside Circle, Shelbyville,KY
Summary
Experienced registered nurse with a strong background in patient care and healthcare sales. Proven ability to coordinate care and enhance patient access in dynamic healthcare environments. Passionate about leveraging
extensive nursing and sales expertise in a remote role focused on consumer/patient services. Committed to detail-oriented work for positive patient outcomes.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Assistant Manager
Operation Care
Shelbyville, KY
07.2023 - Current
- Assess and prioritize clients to assist with emergency services
- Only position to "float" and prioritize daily business needs.
- Provide leadership to newly hired employees to supply knowledge of the store.
- Maintain accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening and closings.
- Manage customer service inquiries and complaints in a timely manner.
Entrepreneur/Medical Retail Store Owner
EZ Care,LLC
Richmond , KY
10.2001 - 03.2021
- Created effective business plan to create business and received SBA loan.
- Developed entire medical supplies inventory line.
- Marketed hospitals and physicians to gain referrals.
- Secured store-front location(s)
- Forecasted customer demand to set prices or credit terms for goods or services.
- Prepared staff work schedules and assigned team members to specific duties.
- Directed financial and budget activities to fund operations and evaluate success.
- Educated customers re: medical device equipment and its usage and appropriateness for them or their family.
- Coordinated with other healthcare providers for best care for customers.
Medical Sales Representative
Holdaway Medical
Louisville, KY
01.1995 - 09.2001
- Marketed oxygen and wound care beds to long term care facilities 3 states.
- Top performing sales consultants/ RN in the company three years running.
- Developed effective sales presentations tailored to the specific needs of each customer.
- Recorded prospects, pipeline, and sales reports.
- Educated healthcare providers on product features, benefits, and usage instructions in long term care.
- Resolved customer complaints in a timely manner while maintaining high levels of satisfaction.
Medical Sales Representative
Harrison Medical
Louisville, KY
01.1995 - 01.1997
- Maintained up-to-date knowledge of relevant medical regulations and standards Especially in mobility seating.
- Developed entire position with long time owners to increase sales.
- Established strong relationships with physicians, discharge planners and long term care through regular visits to discuss products and services.
Home Infusion Registered Nurse
Home Infusion
Louisville, KY
02.1989 - 03.1990
- Provided education and instruction to patients on the proper use of home infusion equipment And was on call as needed.
- Coordinated with other healthcare professionals to ensure continuity of care for each patient.
- Maintained accurate documentation related to patient visits including evaluation notes and progress reports.
Staff Nurse
University of Louisville Medical Center
Louisville, KY
08.1986 - 03.1989
- Medical/Surgical RN floor nursing duties.
- Coordinated with other healthcare professionals to ensure quality patient care.
- Assessed and monitored patients to determine their physical condition, health status and needs.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Provided emotional support to patients facing difficult diagnoses or treatments.
Staff Nurse/Telephone Triage Registered Nurse
HMO of Kentucky
Louisville, KY
02.1984 - 08.1986
- Managed triage phone calls by providing appropriate advice or referring callers to their primary care provider or other specialists when necessary.
- Assessed patients' health condition and determined the level of care needed.
Staff Nurse
Methodist Evangelical Hospital
Louisville, KY
09.1982 - 10.1985
- Administered medications as prescribed by physicians.
- Actively participated in departmental meetings, training sessions and educational seminars.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Charge nurse as assigned.
- All aspects of Medical/ Surgical floor.
Staff Nurse
Highlands Baptist Hospital
Louisville, KY
04.1981 - 05.1982
- Charge Nurse 30 patients as new graduate 2nd shift medical/ surgical floor.
- Assessed and monitored patients to determine their physical condition, health status and needs.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Evaluated the effectiveness of nursing interventions and modified plans as needed.
Education
Associate of Applied Science - Registered Nurse
Kentucky Baptist School Of Nursing
Louisville, KY12-1979
Skills
- Care Coordination
- Customer service
- Compassionate care
- Time management
- Product knowledge
- Sales expertise
- Business planning
Certification
- Jobst Certified Fitter Certification
- All CEU's and active RN Kentucky licensure are up to date.
Affiliations
Published author of two nursing related articles, personal memoir and most recently my first children's book.
Mother of two sons with successful careers in Sales and VP role local hospital group.
Served on the KAHCF board for one year representing state medical vendors to LTC.
Created successful Business networking group Richmond KY x 10 years: News Article See Below
Accomplishments
- Small Business of the Year Madison County, Richmond Kentucky after first year in business 2003 EZCare, LLC.
References
References available upon request.
Timeline
Assistant Manager
Operation Care
07.2023 - Current
Entrepreneur/Medical Retail Store Owner
EZ Care,LLC
10.2001 - 03.2021
Medical Sales Representative
Holdaway Medical
01.1995 - 09.2001
Medical Sales Representative
Harrison Medical
01.1995 - 01.1997
Home Infusion Registered Nurse
Home Infusion
02.1989 - 03.1990
Staff Nurse
University of Louisville Medical Center
08.1986 - 03.1989
Staff Nurse/Telephone Triage Registered Nurse
HMO of Kentucky
02.1984 - 08.1986
Staff Nurse
Methodist Evangelical Hospital
09.1982 - 10.1985
Staff Nurse
Highlands Baptist Hospital
04.1981 - 05.1982
Associate of Applied Science - Registered Nurse
Kentucky Baptist School Of Nursing
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