Cindy Tercero
Newburgh
Summary
Dedicated youth care professional with strong organizational skills and a commitment to fostering safe, positive environments. Experience in crisis intervention, behavior documentation, and team collaboration to promote youth development. Proven ability to encourage positive behavior and ensure safety through structured recreational programs.
Overview
9
9
years of professional experience
Work History
Youth Counselor
Children's home of poughkeepsie
Poughkeepsie
09.2025 - Current
- Monitored daily activities and guided recreational programs to foster engagement and personal development.
- Documented actions and incidents related to youth program participants to ensure accountability and track progress.
- Collaborated to set goals and outline steps to achieve objectives.
- Conducted safety assessments to ensure a secure living environment.
- Trained new staff on crisis intervention techniques and protocol adherence.
- Maintained accurate documentation of resident progress and incidents.
- Enforced rules and regulations while supervising youth activities to maintain safety and promote positive behavior.
- Encouraged positive behaviors through reinforcement techniques such as praise or rewards.
- Helped clients develop social skills needed for successful interactions with peers.
Youth Care Worker
St. Christopher's, Inc
Newburgh
11.2023 - 12.2024
- Delivered direct care and supervision to youth in a residential facility, enhancing safety and well-being
- Assisted in crisis intervention situations by employing de-escalation techniques to ensure the safety of all individuals involved
- Tracked and documented behavior patterns, progress, and incidents of youth daily to inform care strategies
- Collaborated with a multidisciplinary team including therapists, teachers, and case managers to coordinate comprehensive care for each youth
- Provided guidance and support to help youth develop positive coping mechanisms for dealing with stressors or trauma
- Designed and facilitated recreational activities that fostered physical fitness, teamwork, creativity, and personal growth in youth
Merchandise Handler
Gap Distribution Center
Fishkill
07.2022 - 07.2023
- Selected products and items from shelves to accurately complete customer orders.
- Fulfilled orders to meet daily objectives and support timely delivery.
- Collaborated with team members to meet daily picking and packing targets
- Labeled and documented returned items to streamline processing and improve inventory accuracy.
Babysitter
self employed
Middletown
01.2020 - 06.2021
- Maintained children's safety and well-being, providing peace of mind for parents.
- Maintained a safe environment at all times, bathing the kids.
- Demonstrated empathy and kindness to foster trusting relationships with children.
- Created customized healthy snacks and meals for individual dietary preferences.
- Organized and cleaned house, ensuring a welcoming environment for parents upon returning.
Packing Handler
Newburgh Metals Inc.
Newburgh
10.2017 - 10.2018
- Tagged boxes, inserted paperwork, and scanned barcodes to upload package data to tracking system for accurate and timely deliveries.
- Operated packing machinery to prepare products for shipment.
- Inspected items for quality and ensured proper packaging standards.
- Collaborated with team members to optimize workflow and efficiency.
Education
High School -
Newburgh Free Academy, Main Campus
Newburgh, NY12-2014
Associate of Arts - Human Services
Suny Orange
Newburgh, NY05-2026
Skills
- Childcare
- Crisis management
- Behavior tracking
- Safety assessment
- Safety planning
- Documentation management
- Client support
- Team collaboration
- Cultural competency
- Conflict resolution
- Organization
- Fast learner
- Positive reinforcement
Timeline
Youth Counselor
Children's home of poughkeepsie
09.2025 - Current
Youth Care Worker
St. Christopher's, Inc
11.2023 - 12.2024
Merchandise Handler
Gap Distribution Center
07.2022 - 07.2023
Babysitter
self employed
01.2020 - 06.2021
Packing Handler
Newburgh Metals Inc.
10.2017 - 10.2018
High School -
Newburgh Free Academy, Main Campus
Associate of Arts - Human Services
Suny Orange