Cindy Weiner
ATC Healthcare
La Porte,IN
22
years of professional experience
Experienced operations leader with a background in healthcare staffing, regulatory compliance, and staff management. Proven success improving client service, coordinating workforce operations, and supporting revenue goals through strong business development and financial oversight.
Work History
Franchise Owner
19 Years 10 Months- Directed franchise operations, aligning staffing services with compliance, client satisfaction, and revenue goals.
- Recruited, interviewed, and placed qualified healthcare professionals across acute and post-acute assignments.
- Managed credentialing, licensure, and onboarding processes to maintain regulatory and client standards.
- Cultivated healthcare client relationships, identifying staffing needs and expanding service opportunities.
- Oversaw scheduling, shift coverage, and workforce coordination to support continuous patient care.
- Monitored payroll, billing, and accounts receivable activities to improve financial accuracy and cash flow.
Regional Director of Operations
2 Years 2 Months- Directed regional branch operations, aligning staffing workflows with client service expectations and compliance requirements.
- Oversaw workforce planning, scheduling, and placement coordination across multiple healthcare accounts.
- Monitored operational performance, identifying process gaps and implementing corrective actions for consistency.
- Collaborated with clinical and recruiting teams to support credentialing, onboarding, and assignment readiness.
- Strengthened client relationships by resolving service issues and maintaining communication on coverage needs.
- Analyzed branch activity, staffing trends, and labor demands to improve operational decision-making.
- Trained and mentored site leaders on policies, service standards, and workflow execution.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
- Maintained compliance with industry regulations by staying up-to-date on best practices and implementing necessary changes in a timely manner.
Education
Bachelor of Arts - Healthcare Administration
Skills
Brand compliance
Franchise relations
Operations management
Small business operations
Verbal and written communication
Relationship building
Customer relations
Quality management systems
Client service
Staff management
Strategic planning
Sales strategy development
Staff hiring
Project management
Business management
Financial management
Marketing
Business development
Business administration
Budget development
Consulting
Regulatory compliance
Contract management
Financial planning
Contract negotiation expertise
Customer service
Problem-solving
Time management
Problem-solving abilities
Excellent communication
Organizational skills
Decision-making
Effective leader
Accomplishments
- Supervised team of 200 staff members.
- Achieved JCHAO by completing survey with accuracy and efficiency.
Timeline
Franchise Owner
ATC Healthcare
03.2003 - 01.2023Read More
Regional Director of Operations
ATC Healthcare
01.2001 - 03.2003Read More
Montay College
Bachelor of Arts from Healthcare Administration
Read More