Overview
Work History
Education
Additional Information
Languages
References
Timeline
RegisteredNurse
Cindy Theresa Angulo Rossmiller

Cindy Theresa Angulo Rossmiller

Gilbert,AZ

Overview

20
20
years of professional experience

Work History

B&H Deep Cleaning Company

Dina Hale
09.2023 - Current
  • Deep Cleaning and Final Detailed Cleaning (buildings, businesses, homes).

Office Assistant

Angulo Y Asociados
10.2020 - 06.2023
  • Notary Public CA, Assisted clients on a day to day basis with services we offered (Tax
    Preparations, Apostilles, Double Nationality Mexico, Ordering Birthcertificates as well as adding
    or changing info, passport applications, covered office hrs (opening and closing), taking phone
    calls.

Manager, Reservations Office

Rancho La Puerta
01.2020 - 10.2020
  • In charge of employee scheduling, creating reservations processes and enforcing them, overall
    office moral (weekly team meetings) direct contact with other departments such as Marketting,
    final week/month reporting, handled complaints from guests

Supervisor Reservations Office

Rancho La Puerta
01.2017 - 01.2020
  • Assisted manager with creating office tasks and ensured follow up, Meeting Minutes, Employee
    Scheduling, Office Moral, Office Inventory, as well as also performing Experience Planner job
    when necessary and taking guest complaints.

Reservations Experience Planner

Rancho La Puerta
01.2015 - 01.2017
  • Handled inbound outbound calls and emails.
  • Booked reservations and sent out confirmations and follow up emails.
  • Handled tasks that were delegated amongst the team

Reservations Office Clerk

Rancho La Puerta
06.2014 - 01.2015
  • In charge of all mail inventory. Put together brochure packages and promotional material to
    mail out, printed labels and updated the mailing lists.
  • Covered as an “Experience Planner” when necessary

Receptionist

H&R Block
01.2014 - 05.2014
  • Welcomed incoming clients, answered phone calls and emails, scheduled appointments, made
    outbound calls confirming appointments, filed paperwork, mantained cleanliness and
    organization throughout the office.

Marketting, In House Timeshare Promoter

Cabo Villas Resort And Spa
05.2011 - 11.2013
  • Completed Concierge work while marketting for the Timeshare Department.

Marketting, Timeshare Recycling Promoter

Hacienda Encantada, Holistic Resort & Spa
01.2010 - 05.2011
  • marketted the Timeshare Resort from outside the property to tourists that were completing a a
    sales presentation at a competing Resort.
  • Top Booker 8 months of the year
  • Top Seller 5 months of the year.

Marketting, In House Timeshare Promoter

Marina Fiesta Resort & SPA, Cabo San Lucas
01.2009 - 01.2010
  • Completed Concierge duties while marketting the Time Share Department, also in charge of the
    Activities Desk (selling and scheduling).
  • Top Booker 6 months of the year
  • Top Seller 4 months of the year.

SPA Boutique Manager

Pueblo Bonito Pacífica Holistic, Retreat & SPA, Cabo San Lucas
12.2007 - 01.2009
  • Achieved annual sales 120,000 USD
  • Managed cashier staff and handled orders, inventory and budget.

In House Marketting, Timeshare Promoter

The Grand Baja Resort & SPA
07.2007 - 12.2007
  • House OPC
  • Invited Guest into sales presentations and helped them with their needs
  • Covered as concierge.

Timeshare Hostess

The Grand Baja Resort & Spa
03.2007 - 07.2007
  • Checked in qualified couples as well as booking activities.

Room Girl

The Grand Baja Resort & Spa
11.2006 - 03.2007
  • Assisted on the sales floor, tended to guests, hauled tours.

Room Girl

Playa del Sol Resort & SPA, San Jose del Cabo
06.2006 - 11.2006
  • Assisted on the sales floor, tended to guests, hauled tours, trained as a sales representative and
    practiced as liner

English Teacher

I.S.E.P
01.2004 - 08.2005
  • Taught kindergarten through 5th grade, concurrently studied and took teaching courses.

Education

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Colegio de Bachilleres de Baja California
2002

Diplomas - Psychology

UNIVER University
2003

Additional Information

  • Certifications Teaching credentials from the State of Baja California

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

References

REFERENCES:

Charlene Jarret (close friend and ex boss at Rancho La Puerta, known her for 11 years aprox) 760-270-4528 lives in Jamul CA

Luisa Aguilar (close family friend, known her for 25 years aprox) 619-496-0503 lives in Jamul CA

Sofia Legaspi (friend and ex coworker, she is also the current Supervisor for the Cabo Villas In House OPC/Concierge Department, known her for 13 yrs aprox) 624-237-4090 Lives in Cabo San Lucas Mexico

Timeline

B&H Deep Cleaning Company

Dina Hale
09.2023 - Current

Office Assistant

Angulo Y Asociados
10.2020 - 06.2023

Manager, Reservations Office

Rancho La Puerta
01.2020 - 10.2020

Supervisor Reservations Office

Rancho La Puerta
01.2017 - 01.2020

Reservations Experience Planner

Rancho La Puerta
01.2015 - 01.2017

Reservations Office Clerk

Rancho La Puerta
06.2014 - 01.2015

Receptionist

H&R Block
01.2014 - 05.2014

Marketting, In House Timeshare Promoter

Cabo Villas Resort And Spa
05.2011 - 11.2013

Marketting, Timeshare Recycling Promoter

Hacienda Encantada, Holistic Resort & Spa
01.2010 - 05.2011

Marketting, In House Timeshare Promoter

Marina Fiesta Resort & SPA, Cabo San Lucas
01.2009 - 01.2010

SPA Boutique Manager

Pueblo Bonito Pacífica Holistic, Retreat & SPA, Cabo San Lucas
12.2007 - 01.2009

In House Marketting, Timeshare Promoter

The Grand Baja Resort & SPA
07.2007 - 12.2007

Timeshare Hostess

The Grand Baja Resort & Spa
03.2007 - 07.2007

Room Girl

The Grand Baja Resort & Spa
11.2006 - 03.2007

Room Girl

Playa del Sol Resort & SPA, San Jose del Cabo
06.2006 - 11.2006

English Teacher

I.S.E.P
01.2004 - 08.2005

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Colegio de Bachilleres de Baja California

Diplomas - Psychology

UNIVER University

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Cindy Theresa Angulo Rossmiller