Cinnamon Hoffman
San Jose,United States
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Knowledgeable Loan Processor offering expertise in legal statutes and established lending guidelines. Excellent communication and negotiation skills. Offering 25-year history of successful loan and mortgage processing.
Overview
16
16
years of professional experience
Work History
Senior Loan Processor
Preferred Mortgage Inc
San Mateo, CA
01.2019 - Current
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Set up and completed loan submission packages.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Looked over and approved various types of loans.
- Checked packages for appropriate documentation.
Senior Loan Processor
Providential Mortgage
Fremont, CA
01.2009 - Current
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Set up and completed loan submission packages.
- Handled any conditions sent from underwriting departments.
- Looked over and approved various types of loans.
- Checked packages for appropriate documentation.
Education
Bachelor of Arts - Accounting And Communications
Seattle University
Seattle, WA06.1992
Skills
- Financial Data Collection
- Customer Communication
- Verbal and Written Communication
- Credit Verification
- Customer Service
- Lending Software Systems
- Desktop Underwriter
- Problem Solving
- Closing Documentation
- Employment Verification
- Loan Application Preparation
- Loan Funding
- Mortgage Loan Processing
Timeline
Senior Loan Processor
Preferred Mortgage Inc
01.2019 - Current
Senior Loan Processor
Providential Mortgage
01.2009 - Current
Bachelor of Arts - Accounting And Communications
Seattle University
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