Cinord Dornvil
Reconn
Avon,MA
3
Languages
1
Certification
11
years of professional experience
Detail-oriented Service Technician specializing in equipment troubleshooting, preventive maintenance, and repair techniques. Proven track record of enhancing workflow efficiency and training junior staff.
Work History
Service Tech
1 Year 8 Months- Diagnosed and repaired mechanical issues in diverse equipment and systems.
- Conducted routine maintenance to ensure optimal performance and compliance with safety standards.
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Assisted customers by providing technical support and guidance on equipment usage and troubleshooting.
- Documented service activities accurately in company management systems for tracking and reporting purposes.
- Trained junior technicians on proper repair techniques and safety protocols to foster skill development.
- Implemented preventive maintenance schedules, reducing equipment downtime and improving reliability.
- Analyzed repair trends to identify recurring issues, recommending solutions for long-term improvements.
Service Tech
4 Years 8 Months- Diagnosed and repaired mechanical issues in diverse equipment, ensuring optimal functionality.
- Performed routine maintenance on systems, enhancing equipment reliability and reducing downtime.
- Collaborated with team members to troubleshoot technical problems, fostering a supportive work environment.
- Utilized diagnostic tools and software to identify malfunctions, streamlining repair processes.
Relationship Banker
4 Years 9 Months- Engaged clients to identify financial needs and recommend suitable banking solutions.
- Assisted customers with account inquiries, transactions, and problem resolution.
- Educated clients on digital banking tools and services for improved accessibility.
- Collaborated with team members to deliver exceptional customer service experiences.
- Processed loan applications and guided clients through approval procedures efficiently.
- Analyzed client portfolios to provide personalized investment advice and strategies.
- Led initiatives to enhance client satisfaction scores through targeted outreach programs.
- Mentored junior bankers on compliance protocols and best practices in client management.
Education
Associate of Science
Skills
Installation and repair
Attention to detail
Preventive Maintenance
Customer service
Problem and issue resolution
Repair techniques
Power tool proficiency
Documentation and reporting
Equipment troubleshooting
Flexible and adaptable
Certification
HVAC CERTIFICATION
Languages
Haitian cruel
Native or Bilingual
French
Professional Working
English
Full Professional
Timeline
Service Tech
Reconn
02.2025 - CurrentRead More
Service Tech
Busy Dog Waterproofing
05.2020 - 01.2025Read More
Relationship Banker
Bank of America
05.2015 - 02.2020Read More
Mass Bay
Associate of Science
Read More