Cinthia Andrade
Bronx
Summary
- Dedicated and bilingual (English/Spanish) professional with experience in customer service, cash handling, and food & beverage preparation. Recognized for providing friendly and efficient service, strong teamwork, and the ability to adapt quickly to new tasks. Currently pursuing a Bachelor's degree in Criminal Justice at John Jay College.
Overview
6
6
years of professional experience
Work History
Academic Enrichment Coach
NEW YORK EDGE
Bronx
07.2024 - Current
- Supervised and engaged groups of 15 or more students in academic and recreational activities.
- Provided one-on-one homework support, boosting student confidence and performance.
- Encouraged students to explore individual learning opportunities to expand knowledge of subject areas.
CASHIER AND BEVERAGE MAKER
HEAVENLY MARKET
New York
09.2019 - 04.2025
- Processed 100+ daily transactions with accuracy and efficiency.
- Prepared custom smoothies, coffees, and salads, ensuring high customer satisfaction.
- Supported delivery operations, improving turnaround time for orders.
CASHIER AND BARISTA
HEAVENLY CAFE
New York
02.2023 - 06.2023
- Process customer transactions accurately while maintaining a friendly and welcoming environment.
- Prepare a wide variety of beverages, including specialty coffees and bubble teas, ensuring consistent quality and presentation.
- Deliver table service and assist with food orders, enhancing the overall dining experience.
- Multitask effectively in a fast-paced environment while collaborating with team members to improve service flow.
Education
Bachelor of Science - Criminal Justice, Minor in Criminology
JOHN JAY COLLEGE FOR CRIMINAL JUSTICE
NEW YORK, NY01.2027
DIGITAL DESIGN AND ANIMATION -
THE URBAN ASSEMBLY GATEWAY SCHOOL FOR TECHNOLOGY
NEW YORK, NY06.2023
Skills
- Customer Service & Client Relations
- Cash handling and POS systems
- Conflict Resolution & Team Collaboration
- Youth Engagement & Mentoring
- First aid and CPR certified
- Organizational skills
- Adaptability and flexibility
- Active listening
- Time management
- Public speaking
- Verbal and written communication
References
Available upon request.
Timeline
Academic Enrichment Coach
NEW YORK EDGE
07.2024 - Current
CASHIER AND BARISTA
HEAVENLY CAFE
02.2023 - 06.2023
CASHIER AND BEVERAGE MAKER
HEAVENLY MARKET
09.2019 - 04.2025
Bachelor of Science - Criminal Justice, Minor in Criminology
JOHN JAY COLLEGE FOR CRIMINAL JUSTICE
DIGITAL DESIGN AND ANIMATION -
THE URBAN ASSEMBLY GATEWAY SCHOOL FOR TECHNOLOGY