Cinthia Bodre
The Bronx
Summary
Dynamic Store Manager with a proven track record at Finish Line, excelling in customer service and inventory management. Skilled in training teams to enhance sales performance and customer engagement. Bilingual and dependable, I leverage problem-solving abilities to drive promotional strategies, achieving significant improvements in store efficiency and customer satisfaction. Looking forward to keep learning in new spaces.
Overview
7
7
years of professional experience
Work History
Store Manager
Finish Line
08.2021 - Current
- Oversaw daily operations to ensure store efficiency and optimal customer service.
- Trained and mentored staff on product knowledge and sales techniques.
- Managed inventory levels, ensuring accuracy in stock management processes.
- Developed and implemented promotional strategies to enhance customer engagement.
Assistant Manager
Finish Line
03.2022 - 06.2024
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Led team training sessions to enhance product knowledge and customer service skills.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Developed promotional plans to drive customer engagement and increase sales performance.
Supervisor
Finish Line
04.2021 - 06.2023
- Trained and mentored team members on product knowledge and sales techniques to enhance performance.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Sales Associate
Macys Finish Line
03.2019 - 08.2021
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels and conducted stock replenishment to ensure product availability.
- Implemented visual merchandising strategies to improve store presentation and appeal.
- Trained new sales associates on customer service protocols and sales techniques.
Education
High School Diploma -
Oficializado San Rafael
San Cristobal, Dominican RepublicAssociate of Arts - Education
Hostos Community College
Bronx, NY09-2026
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Bilingual
- Fast Leaner
- Dependability
- Decision making
Languages
Spanish
Full Professional
Timeline
Assistant Manager
Finish Line
03.2022 - 06.2024
Store Manager
Finish Line
08.2021 - Current
Supervisor
Finish Line
04.2021 - 06.2023
Sales Associate
Macys Finish Line
03.2019 - 08.2021
High School Diploma -
Oficializado San Rafael
Associate of Arts - Education
Hostos Community College