Cinthia Luna
Live Oak,FL
Summary
Experienced educational support professional with strong focus on facilitating language acquisition and academic success. Adept at collaborating with teachers and staff to create inclusive learning environment. Capable of adapting to changing needs and ensuring students achieve their goals. Skills include effective communication, cultural sensitivity, and instructional support.
Overview
5
5
years of professional experience
Work History
ELL Paraprofessional
Suwannee County School District
09.2022 - Current
- Provided guidance and support to ELL students during classroom activities, fostering a positive learning environment.
- Participated in professional development workshops to stay current on best practices for ELL education, enhancing teaching effectiveness.
- Organized cultural events and activities to promote multicultural awareness among both ELL students and their peers.
- Implemented a variety of assessment tools to monitor student performance, identifying areas needing additional support or intervention.
Medical Receptionist
North Florida Pediatrics
12.2020 - 10.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Retail Sales Associate Cashier
Tjmaxx
10.2019 - 12.2020
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Branford High School
Branford, FL06-2017
Skills
- Multitasking
- Teaching strategies
- Organization
- Team building
Languages
Spanish
Native or Bilingual
Timeline
ELL Paraprofessional
Suwannee County School District
09.2022 - Current
Medical Receptionist
North Florida Pediatrics
12.2020 - 10.2022
Retail Sales Associate Cashier
Tjmaxx
10.2019 - 12.2020
High School Diploma -
Branford High School
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