Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cinthia Mabutas

Fair Oaks,CA

Summary

Seeking career opportunity in the law enforcement industry through hard work and dedication.

Overview

9
9
years of professional experience

Work History

Supervisor of Operations

Chase Bank
07.2022 - Current

Support branch manager with all aspects of branch operations including loss control, compliance, and audit standards.

Setting the tone of the branch environment to provide an exceptional customer experience, and dynamic and engaging culture. Process and assist customers with their banking needs. Handled confidential information to ensure security measures were properly met. Successfully mitigated conflict resolution in regards to fraud and safety threats with clientele.

Personal Banker

Wells Fargo Bank
06.2017 - 05.2021
  • Helped customers succeed financially.
  • Conducted financial analysis to recommend appropriate bank products to meet client’s needs.
  • Providing excellent customer service to build long life relationships.
  • Establish new relationship by opening checking, savings and CD accounts.
  • Processed Credit card, Personal loan, and Line of credit Applications.
  • Helped branch manager with daily operations to help the branch run efficiently.

Business Phone Banker

Wells Fargo
02.2015 - 06.2017
  • Took inbound calls providing excellent service to business owners.
  • Met and exceeded all sale goals and quotes.
  • Provided accurate information regarding business products.
  • Processed complex information to ensure customers financial success.
  • Extensive experience with multitasking complex programs.
  • Assisted supervisor with lead assistant tasks when needed.

Education

Sac City Community College
Sacramento, CA
01.2017

High School Diploma -

C. K. Mcclatchy High School
Sacramento, CA
06.2013

Skills

  • Branch operations
  • Customer satisfaction
  • Conflict resolution
  • Financial product expertise
  • Account verification and reconciliation
  • Customer care experience
  • Loan application advisement
  • Portfolio analysis
  • Financial strategy management

Languages

Spanish
Native or Bilingual

Timeline

Supervisor of Operations

Chase Bank
07.2022 - Current

Personal Banker

Wells Fargo Bank
06.2017 - 05.2021

Business Phone Banker

Wells Fargo
02.2015 - 06.2017

Sac City Community College

High School Diploma -

C. K. Mcclatchy High School
Cinthia Mabutas