Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Warehouse Associate
Entertainment Earth/Pride Staff
02.2020 - 02.2023
Pick orders with an average accuracy rate of 100% despite high volume days.
Monitor inventory levels, report low supplies to management, and fill out order requests on a weekly basis to avoid disruptions to the distribution process
Inspected merchandise for damages, performed corrective measures, and compiled reports on discrepancies for management
Received a couple of promotions within a year as a result of excellent performance
Waitress
Julio’s Agave Grill
11.2018 - 03.2020
Greeted, presented menu, and provided detailed information upon request
Informed customers about the day’s specials and Offered menu recommendations upon request
Took accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Checked customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Follow all relevant health department regulations
Price Coordinator-Receiver-Sales Floor Associate
Walmart Neighborhood Market
01.2015 - 10.2018
Ensured customer satisfaction by greeting, answering their questions, and maintaining shelves stocked.
Used basic math skills to maintain accurate inventory levels.
Ensured pricing for all products within grocery store was accurate and reflected pricing lists administered by organization.
Performed prices changes and markdowns in a timely and accurate manner.
Promptly updated prices and signage around store to reflect correct amount
Receptionist-Front Desk Attendant
Avasco Medical Supply
06.2013 - 12.2015
Handled complaints and requests by making the appropriate annotations and going through appropriate order of command.
Developed relationships with customers through successful management of product and service.
Provided basic and accurate information in-person and via phone/email
Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Created and managed both digital and hardcopy filing systems for all partners
Requested and collected appropriate medical records and referrals.
Collected payments and deposits at time of service.
Education
General Education
Oxnard Community College
High School Diploma - General Education
Newbury Park High School
Skills
Extensive customer service and relations experience with the ability to solve problems and meet expectations
Self-starter, fast learner, responsible and dedicated team member who always strives for excellence
Great decision making, multitasking, and time management skills with the ability to meet deadlines
Proficient with Microsoft PowerPoint, Excel, and Word programs
Excellent oral and written skills with the ability to communicate effectively with others
Fluent in Spanish with the ability to write, speak, read, and understand it