Cinthia Roman
Bay Point,CA
Summary
Motivated professional with strong work ethic and adaptability. Delivered consistent and organized practices in meeting company needs while thriving under pressure. Emphasized exceptional interpersonal skills to enhance organizational brand and effectively navigate new challenges.
Overview
1
1
Certification
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Medical Assistant
Jiva health
Concord, California
11.2021 - Current
- Assisted patients with intake forms and medical history documentation.
- Prepared examination rooms and ensured cleanliness and organization.
- Managed appointment scheduling and patient follow-up communications.
- Provided support during medical procedures and examinations for healthcare providers.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare team to improve patient care processes and efficiency.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Housekeeping
Innovative Facility
Walnut Creek, USA
07.2020 - 03.2021
- Disinfected public and customer service areas, vacuumed and mopped floors, emptied trash cans, dusted and cleaned assigned areas to maintain cleanliness and hygiene.
- Cleaned and sanitized assigned areas following facility standards and protocols.
- Maintained inventory of cleaning supplies and requested replenishments as needed.
- Operated cleaning equipment safely, ensuring proper use and maintenance.
Office staff
C&C Bookkeeping & Tax service
Pittsburg, USA
02.2017 - 05.2020
- Greeted customers, made and answered phone calls, scheduled appointments, organized paperwork and handed out customers' paperwork, and prepared outgoing mail and handled money.
- Managed client records and bookkeeping files efficiently.
- Processed tax documents and ensured compliance with regulations.
- Assisted clients with inquiries regarding tax preparation services.
Education
Medical Assistant Program -
Mt. Diablo Adult Education
High School Diploma -
Pittsburg High School
Pittsburg, CA 09.2011 - 06.2014
Skills
- Room preparation and setup
- Quality Assurance
- Attention to Detail
- Facility Operations
- Equipment Maintenance
- Back office operations
- Document Management
- Appointment Scheduling
- Telephone communication
- Customer Interaction
- Team Collaboration
- Microsoft Word basics
- HIPAA
Certification
- Certified in CPR, AED
- Certified in Stop the Bleed
Timeline
Medical Assistant
Jiva health
11.2021 - Current
Housekeeping
Innovative Facility
07.2020 - 03.2021
Office staff
C&C Bookkeeping & Tax service
02.2017 - 05.2020
High School Diploma -
Pittsburg High School
09.2011 - 06.2014
Medical Assistant Program -
Mt. Diablo Adult Education