Cinthia Jazmin Enriquez
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hotel Hskp Manager
Aria Hotel & Casino/ Harrah's Hotel & Casino
09.2022 - Current
- Planning, organizing and directing team members to ensure the highest degree of customer satisfaction and high standards of cleanliness across the hotel and casino.
- Daily supervision of all housekeeping staff at hotel.
- Recruit, schedule and train all new housekeeping staff members.
- Maintain a cost control system for supplies, linen and cleaning supplies
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Complete daily inspections and make sure all team members are completing tasks.
Retail Sales Assistant
Victoria’s Secret
09.2020 - 11.2023
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Warehouse Ambassador/Problem Solver
Amazon.com VGT1/ LAS2
11.2014 - 12.2022
- Made decisions and resolved issues using critical thinking and analytical skills.
- Defined and determined cause of problem to identify, prioritize and select alternatives.
- Used handheld scanner to sort products onto appropriate shelves daily.
- Checked orders for accuracy and completeness by matching shipping label with invoice number.
Kitchen Cook/Manager
Tropicana Pizza
02.2014 - 04.2021
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Scheduled and directed staff in daily work assignments to maximize productivity.
Outpatient Registration Clerk
Nor-Lea Hospital
05.2012 - 10.2014
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Prepared patients for departure by coordinating discharge plans and paperwork.
- Interpreted physician orders to coordinate appropriate tests and verify compliance with admission criteria.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
Education
High School Diploma -
Sunrise Mountain High School
Las Vegas, NV06.2011
Skills
- Bilingual- Spanish & English
- Excellent customer Service
- Organization skills
- Dedicated and loyal
- Fast learner
- Problem solver
Certification
FEMA: Federal Emergency Management Agency- August 2019
Timeline
Hotel Hskp Manager
Aria Hotel & Casino/ Harrah's Hotel & Casino
09.2022 - Current
Retail Sales Assistant
Victoria’s Secret
09.2020 - 11.2023
Warehouse Ambassador/Problem Solver
Amazon.com VGT1/ LAS2
11.2014 - 12.2022
Kitchen Cook/Manager
Tropicana Pizza
02.2014 - 04.2021
Outpatient Registration Clerk
Nor-Lea Hospital
05.2012 - 10.2014
High School Diploma -
Sunrise Mountain High School