Cinthya Castro Aguilera
West Henrietta,NY
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Also a Creative Hairstylist who offers top skills in hair techniques. Artistic and friendly individual focused on satisfying customers. Commended for establishing strong relationships with clients to generate long-term business.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
CosmoProf
West Henrietta, New York
02.2024 - Current
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Tracked inventory levels throughout the day and restocked items as needed.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
Hairstylist/Nail Technician
Noami’s Salon Hipnotiq
Sodus Point, New York
08.2022 - 03.2024
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Performed chemical treatments such as perms and relaxers.
- Applied highlights, lowlights or other coloring techniques.
- Provided manicures, pedicures and nail treatments to clients.
- Cleaned and sterilized tools and work areas between customers.
- Conducted consultations with clients to determine their needs and preferences.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Developed creative designs on nails using a variety of colors and materials.
Hairstylist
Cutting Crew
Ontario, New York
10.2022 - 07.2023
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Applied highlights, lowlights or other coloring techniques.
- Performed chemical treatments such as perms and relaxers.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Educated clients on proper home hair care maintenance techniques.
Education
High School Diploma -
Sodus Jr/Sr High School
Sodus, NY06-2022
Skills
- Customer Service
- Order Processing
- Display Setup
- Money Handling
- Fluent in Spanish
- Time Management
- Product Demonstrations
- Phone Etiquette
- Retail Sales
- Customer Needs Assessment
- Product Recommendations
- Trend Awareness
- Store Opening and Closing
- Truck unloading
- Customer Assistance
- Sanitation Procedures
- Schedule Maintenance
- Sales proficiency
- Appointment Coordination
- Innovative hairstyling techniques
- Business Management
Timeline
Retail Sales Associate
CosmoProf
02.2024 - Current
Hairstylist
Cutting Crew
10.2022 - 07.2023
Hairstylist/Nail Technician
Noami’s Salon Hipnotiq
08.2022 - 03.2024
High School Diploma -
Sodus Jr/Sr High School