Years of experience
Cinthya Gonzalez
Edmond,OK
Summary
Dynamic and service-oriented professional with a proven track record at Smokin' Joes, adept in organization and leveraging bilingual proficiency. Excelled in enhancing customer experiences and streamlining operations, significantly boosting referrals. I've significantly contributed to team cohesiveness and pharmacy productivity, demonstrating a keen attention to detail and a commitment to information protection, exceeding employer expectations without compromising service quality.
Overview
6
6
1
1
Certification
Work History
Waitress/Cashier/Event Caterer
Smokin' Joes
07.2018 - 08.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
DHS Pharmacy Intern
Sooner Pharmacy
01.2023 - 05.2023
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Contributed to pharmacy team cohesiveness by offering support and guidance to fellow interns, creating a positive work environment for all staff members.
- Successfully completed required assessments and evaluations throughout the internship period, demonstrating growth in professional skills and knowledge related to the field of pharmacy.
- Communicated closely with patients, ensuring medical information was kept private.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Ticket Booth Receptionist/Spanish Translator
Turner Falls Park
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance and information.
- Confirmed reservations, communicated with guests, and updated guest information.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
Pharmacy Technician
Integris Health Southwest Medical Center
09.2023 - 05.2024
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
Education
High School Diploma -
Davis High School
Davis, OK05.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Information Protection
- Attention to Detail
- Service-oriented mindset
- Fluent in Spanish and English
Certification
- Certified Pharmacy Technician, ISMC - 9/23-5/24
Languages
Spanish
Native or Bilingual
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