Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

CINTHYA L. LADINO

Roselle Park,NJ

Summary

Education in Business Administration with extensive experience in retail management, including roles as Store Manager in the fashion retail sector and Regional Manager overseeing operations for more than 30 stores across Colombia, Costa Rica, and Panama. Proven expertise in team leadership, operational optimization, visual merchandising, and performance analysis. In the United States, focused on Quality Assurance and regulatory compliance for OTC and cosmetic products, successfully leading the preparation, execution, and closure of over 7 audits (FDA, ISO22716, ISO17025 and Customer). Additional experience as Production Lead at Maersk, improving logistics efficiency through strategic team management and process optimization.

Overview

12
12
years of professional experience

Work History

Quality Assurance Specialist

COSMAX USA
Carteret, USA
03.2024 - Current
  • Lead Customers audits, certifications, and regulatory audits, such as FDA, managing documentation, support, and final response reporting to ensure regulatory compliance.
  • Design and implement Corrective and Preventive Action plans post-audit, with rigorous follow-up to ensure the effective closure of each finding.
  • Manage the Quality Management System, overseeing documentation for CAPAs, NCRs, deviations, customer complaints, and change control.
  • Manage the Training Matrix and supervise SOP, GMP, and cGDP training programs, ensuring traceability and compliance.
  • Manage and update quality KPIs, generating reports for weekly presentations.
  • Manage quality performance in SAP and the WebTools system for Bulk & FG products.

Production Lead

Performance Team - Maersk
NJ, USA
11.2021 - 01.2023
  • Led production teams in logistics and distribution operations, ensuring effective task planning and assignment.
  • Optimized operational time and resources, improving productivity and efficiency across supply chain processes.
  • Ensured strict compliance with safety and quality standards in internal processes.

Regional Manager

PASH
Bogota , Colombia
02.2017 - 05.2021
  • Directly supervised over 30 stores across three countries.
  • Analyzed sales, KPIs, and performance indicators by store and by associate to drive sales growth and profitability.
  • Managed inventory control, stock rotation, transfers, and zero-sales monitoring.
  • Implemented and supervised visual merchandising and in-store/outdoor displays.
  • Conducted selection, training, and performance evaluation of store leaders and sales teams.
  • Coordinated new store openings and remodeling projects.

Visual Merchandising Manager (Columbia & Outdoors)

TOTALSPORT S.A.S
Bogota, Colombia
02.2016 - 12.2016
  • Oversaw visual merchandising across stores, ensuring proper product presentation and in-store displays.
  • Coordinated merchandising strategies for both Columbia and Outdoors brands.
  • Trained store staff on visual standards and product presentation techniques.

Store Manager

Punto Estilo Colombia S.A.S - MNG MANGO Barcelona
Bogota, Colombia
08.2013 - 01.2016
  • Managed all store operations, ensuring sales targets were met.
  • Supervised, trained, and motivated store staff.
  • Controlled inventory, analyzed sales metrics, and implemented merchandising strategies.
  • Monitored competitor activity and conducted product analysis to inform store strategy.

Education

Business Administration -

Universidad Jorge Tadeo Lozano
Bogotá, Colombia
12-2013

Bilingual High School Diploma -

Colegio Bilingüe Reino Unido
Colombia
01.2007

Skills

  • Quality assurance and compliance
  • Document management systems
  • Regulatory adherence
  • Training program development
  • KPI tracking management
  • Team leadership and management
  • Operational efficiency
  • Cosmetic Product Evaluation (eg, color, texture, formulation)
  • Microsoft Office, Advanced Excel

Languages

Spanish
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Quality Assurance Specialist

COSMAX USA
03.2024 - Current

Production Lead

Performance Team - Maersk
11.2021 - 01.2023

Regional Manager

PASH
02.2017 - 05.2021

Visual Merchandising Manager (Columbia & Outdoors)

TOTALSPORT S.A.S
02.2016 - 12.2016

Store Manager

Punto Estilo Colombia S.A.S - MNG MANGO Barcelona
08.2013 - 01.2016

Business Administration -

Universidad Jorge Tadeo Lozano

Bilingual High School Diploma -

Colegio Bilingüe Reino Unido

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