Worked in various weather conditions to ensure continuous airport operations.
Operated conveyor belts, push-back tractors, and aircraft tugs daily.
Coordinated with pilots, cabin crew, and airport staff to maintain on-time departures and arrivals.
Checked and verified cargo weight, balance, and security before loading onto aircraft.
Assisted in de-icing aircraft, removing snow, or debris from operational areas.
Child Protective Specialist
Administration For Children Services
Queens, New York
11.2019 - 03.2022
Conducted initial investigations of reported child abuse and neglect cases, gathering information from interviews with parents, children, teachers, and other sources.
Maintained detailed records on all assigned cases, including notes on contacts, progress made towards objectives, decisions taken, and actions planned.
Collaborated with community partners such as law enforcement, schools, healthcare providers, and social service organizations to ensure optimal outcomes for clients.
Addressed legal issues, assisted with hearings, and provided testimony to inform custody arrangements.
Asset Protection/Loss Prevention
BEST BUY Stores
Bronx, NY
03.2014 - 01.2017
Coach and lead employees to protect assets in a safe, secure, and profitable way.
Protect against fraudulent activity, potential security risks, and alarm functions by monitoring the store and completing audits.
Conducting deterrence and apprehensions according to the company’s policy.
Document incident reports in the Loss Prevention Management System, Asset Protection alerts, and investigations against internal and external theft.
Auxiliary Police Officer
New York City Police Department
Bronx, NY
09.2013 - 03.2015
Provided assistance to NYPD police officers through standard neighborhood patrol.
Provided assistance with pedestrians and traffic control.
Monitor observational reports of unusual occurrences to the precinct.