Cintia Di Palma

Greeting and seating guests.

Providing menu information and taking orders.

Delivering food and beverages accurately and promptly.

Ensuring order accuracy and accommodating special requests.

Anticipating and addressing guest needs during the dining experience.

Upselling and suggesting additional items or specials.

Handling payments and processing transactions.

Keeping the dining area clean and organized.

Collaborating with the kitchen and other staff for efficient service.

Providing exceptional customer service and resolving concerns professionally.

Following restaurant policies and maintaining a positive, professional demeanor.

Assists customers, provides product information, and helps with purchasing decisions.

Promotes sales and upsells products to customers.

Manages inventory and keeps the store organized.

Handles cash transactions and maintains the checkout process.

Helps with fitting rooms and assists with returns or exchanges.

Contributes to visual merchandising and store cleanliness

Stays updated on fashion trends and product details.

Builds customer relationships and ensures a safe shopping environment.

Adheres to store policies and procedures.

Educates new servers on restaurant policies, procedures, and service standards.

Demonstrates proper serving techniques, including order-taking and customer interaction.

Guides new servers in understanding the menu, specials, and upselling strategies.

Conducts training sessions to enhance product knowledge, communication skills, and teamwork.

Provides constructive feedback and evaluates trainees' performance during training shifts.

Assists in onboarding and integrating new servers into the restaurant team.

Monitors and supports trainees as they gain experience and confidence in their roles.