Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cintya Guzman

33 North Spring Street ,CT

Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Hardlines Team Leader

Walmart
04.2020 - 11.2023
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.

Visual Merchandise Manager

Forever 21
02.2018 - 03.2020
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Maintained updated product knowledge to successfully educate and advise customers.

Team Captain

SAS Retail Services
01.2016 - 02.2018
  • Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
  • Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.

Team Captain

Acosta Sales & Marketing
01.2011 - 01.2016
  • Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
  • Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.

Team Leader

Dunkin Donuts
11.2007 - 11.2011
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

License Cosmologist -

Branford Academy of Hair And Cosmetology
Branford, CT
06.2013

High School Diploma -

Ansonia High School
Ansonia, CT
06.2010

Skills

  • Cash Handling
  • Product Knowledge
  • Customer Assistance
  • Inventory Management
  • Retail Merchandising
  • Store Organization

Certification

Cosmetology license

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hardlines Team Leader

Walmart
04.2020 - 11.2023

Visual Merchandise Manager

Forever 21
02.2018 - 03.2020

Team Captain

SAS Retail Services
01.2016 - 02.2018

Team Captain

Acosta Sales & Marketing
01.2011 - 01.2016

Team Leader

Dunkin Donuts
11.2007 - 11.2011

License Cosmologist -

Branford Academy of Hair And Cosmetology

High School Diploma -

Ansonia High School

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Cintya Guzman