Job Search Status
Open to workDesired start date: Immediately
Open To Work
Gabe Ambler
Springfield,IL
Work Preference
Summary
Seasoned Team Leader in multiple departments, boasting significant experience in directing teams for retail operations. Strengths include efficient inventory management, effective customer service, and team coordination. In previous roles, successfully improved operational efficiency and customer satisfaction through strategic planning created from personal observations and sales statistics. Known for fostering positive work environments and promoting team collaboration to achieve business objectives.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Hardlines Team Leader
Academy Sports and Outdoors
Springfield, IL
06.2025 - 01.2026
- Led hardlines team in daily operations and customer service initiatives.
- Assisted customers with product selection and answered inquiries effectively.
- Maintained inventory levels, ensuring product availability for shoppers.
- Executed store cleanliness standards, ensuring a welcoming environment.
- Collaborated with management to implement store promotions and events.
- Approved or denied sales of firearms after observing customers behaviors, running proper background checks through the Illinois state police website, looking over the customers form 4473 and asking a series of questions.
- Organized merchandise displays to enhance shopping experience for customers.
Operations Team Leader
Academy Sports and Outdoors
Springfield, IL
10.2024 - 06.2025
- Trained new employees on operational procedures and customer service standards.
- Resolved conflicts among team members in a professional manner.
- Established key performance indicators for measuring operational success.
- Supervised team members, offering constructive feedback on work performance.
Logistics Team Leader
Academy Sports and Outdoors
Springfield, IL
08.2023 - 10.2024
- Managed team activities, delegating tasks to optimize workflow and enhance efficiency.
- Trained new team members on safety protocols and operational procedures in logistics.
- Implemented best practices for shipping and receiving processes to streamline operations.
- Responded promptly to customer inquiries regarding order status or product availability.
- Ensured compliance with safety regulations in the handling of various types of equipment such as electric walkie stacker, pallet jacks and flat carts.
- Worked closely with other departments such as sales and marketing to meet customer needs.
- Assigned tasks to team members according to their skillset and experience level.
Education
High School Diploma -
Springfield High School
Springfield06-2012
Skills
- Inventory management
- Firearm sales compliance
- Product merchandising
- Team leadership
- Performance measurement
- Customer service
- Safety compliance
- Problem solving
- Training development
- Coaching and mentoring
- Task delegation
- Store operations
- Upselling strategies
- Product recommendations
- Item location
- Stockroom organization
- Shelf organization
- Planogram execution
- Cash handling
- Honest and dependable
Certification
Class C Drivers Certification
Timeline
Hardlines Team Leader
Academy Sports and Outdoors
06.2025 - 01.2026
Operations Team Leader
Academy Sports and Outdoors
10.2024 - 06.2025
Logistics Team Leader
Academy Sports and Outdoors
08.2023 - 10.2024
High School Diploma -
Springfield High School