Versatile retail leader skilled in team management and operational execution within sporting goods. Expertise in training staff on safety protocols and best practices, while fostering a collaborative environment that drives performance and ensures compliance with industry standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hardlines Team Lead
Academy Sports and Outdoors
Harlingen, Texas
03.2026 - Current
Led hardlines team, optimizing daily operations for enhanced workflow.
Coordinated inventory management and stock replenishment, ensuring product availability for customers.
Implemented merchandising standards to enhance product presentation on the sales floor.
Ensured adherence to safety protocols in all hardlines department activities.
Performed routine maintenance tasks such as cleaning shelves or arranging merchandise.
Oversaw cash handling processes, maintaining accuracy and compliance with financial standards.
Worked closely with other departments to resolve issues quickly and efficiently.
Logistics Team Lead
Academy Sports and Outdoors
Harlingen, TX
05.2025 - 03.2026
Managed flow of inbound and outbound shipments, ensuring timely delivery of goods to meet customer expectations.
Coordinated shipment schedules with transportation providers.
Managed inventory levels and maintained stock accuracy.
Supervised team members, optimizing workflow efficiency and enhancing overall team performance.
Trained staff on safety procedures and best practices, fostering a safe work environment.
Maintained accurate records of orders shipped, received, processed or returned in accordance with company policies.
Inventory Control Team Lead
Academy Sports and Outdoors
Brownsville, TX
02.2025 - 05.2025
Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Conducted inventory audits to verify stock levels and accuracy.
Performed root cause analysis for recurring stock issues, implementing corrective measures to prevent future occurrences.
Reduced product shrinkage through thorough documentation of damaged or missing items, leading to timely resolution.
Coordinated shipping and receiving processes to ensure timely delivery of goods.
Oversaw team management activities to promote collaboration and improve productivity.
Promoted teamwork and collaboration to achieve project goals successfully.
Led opening procedures and conducted cashier drops, cash control and vault monitoring.
Processed both cash and card purchases and returns.
Hard-lines Team Lead
Academy Sports and Outdoors
Brownsville, TX
02.2024 - 02.2025
Demonstrated working knowledge of firearms, firearm safety and key control procedures.
Ensured compliance with safety regulations while handling firearms and ammunition, minimizing potential risk within the workplace environment.
Implemented efficient scheduling and task delegation strategies, enhancing team productivity and workflow.
Conducted performance evaluations of team members, providing constructive feedback and coaching to support individual growth.
Collaborated with store manager to establish targeted sales goals and strategies, aligning retail team efforts with business objectives.
Hard-lines Team Lead
Academy Sports and Outdoors
Laredo, TX
07.2023 - 02.2024
Led a team of associates in achieving sales targets by implementing effective merchandising strategies, resulting in an increase in overall sales revenue.
Streamlined inventory management processes, reducing stock discrepancies through regular audits, which enhanced accuracy in stock levels.
Trained and mentored new team members on product knowledge, customer service techniques, and sales strategies, contributing to higher customer satisfaction scores.
Collaborated with cross-functional teams to plan and execute promotional events, driving increased customer engagement.
Logistics Team Member
Academy Sports and Outdoors
Laredo, TX
10.2021 - 07.2023
Monitored inbound and outbound freight operations to establish timely delivery of merchandise.
Operated manual pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Performed inventory control by counting and stocking merchandise, maintaining accurate inventory levels.
Evaluated incoming shipments for quality issues, ensuring only acceptable materials were stocked.
Stocking products in correct locations to keep the integrity of planograms while maintaining areas organized and inventory counts accurate.
Consistently lifted materials weighing as much as 70 pounds.
Greeted customers and directed them to products, enhancing shopping experience.
Answered customer questions and provided detailed product information.
Evaluate product placement to increase store revenue.
Hunting and Fishing Enthusiast/Team Member
Academy Sports and Outdoors
Laredo, TX
06.2015 - 10.2021
Engaged customers in conversation to effectively identify and address individual needs.
Greeted customers warmly upon entry and assisted with buying needs to enhance shopping experience.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Recommended complementary purchases to customers, increasing revenue.
Maintained organized store displays and upheld housekeeping standards to ensure appealing assortment of sporting goods.
Performed recovery of hunting and fishing items and returned to specified department areas.
Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
Maintained up-to-date knowledge of store sales, payment policies and security standards Including firearm sales.
Skills
Merchandising strategies
Merchandising standards
Inventory management
Inventory audits
Inventory counts
Stock accuracy
Warehouse operations
Shipping and receiving
Logistics planning
Retail operations
Team management
Team leadership
Employee training
Safety compliance
Problem solving
Cross-functional collaboration
Projects
Yearly Inventory Designated Point lead and Auditor to educate, guide and execute an accurate count.
Supported troubled stores and brought back to company standards.
Store 128 Remodel - Broke down old fixtures and replaced with new ones. Relocated merchandise and executed new Planograms.
Assisted on seasonal valley expansion to increase revenue during summer months.
Assisted in promoting outdoor events for Academy Sports and Outdoors.