Evan Lange
Columbia,MO
Summary
Adept at driving team success and exceeding sales goals, my time at Walmart showcased my strong leadership and interpersonal skills. By fostering team cooperation and implementing effective merchandising strategies, I significantly reduced shrinkage rates and enhanced customer engagement, positioning the hardlines department for sustained growth.
Overview
4
4
years of professional experience
Work History
Hardlines Team Lead
Walmart
2021.12 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Assisted customers with locating merchandise and providing product information.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Reduced employee turnover by fostering a positive work environment and addressing concerns promptly.
- Collaborated with HR on recruitment efforts for the hardlines department, attracting top talent and maintaining a high-performing team.
- Developed training programs for new team members to ensure consistency in performance and adherence to company standards.
- Coordinated with marketing teams to develop creative campaigns that effectively promoted hardlines products to target audiences.
- Enhanced team efficiency by implementing effective communication and collaboration strategies.
- Collaborated with other department leads to drive cross-functional initiatives that boosted overall store performance.
- Championed safety initiatives among team members, contributing to a reduced number of workplace accidents within the department area.
- Led hardlines team to consistently meet and exceed sales targets through diligent supervision and motivation.
- Conducted regular audits of department operations, identifying areas for improvement and implementing corrective actions as needed.
- Implemented loss prevention measures, reducing shrinkage rates significantly within the department over time.
- Assisted management with forecasting inventory needs based on sales trends, optimizing stock levels across different department sections.
- Analyzed sales data to identify opportunities for improvement, implementing targeted promotional activities that drove revenue growth.
- Managed department budget effectively, optimizing resource allocation and minimizing costs without compromising service quality or team performance.
- Established clear performance expectations for team members, conducting regular evaluations and providing constructive feedback to foster continuous improvement.
- Streamlined inventory management processes for improved product availability and customer satisfaction.
- Provided exceptional customer service, resolving issues quickly and professionally while maintaining strong relationships with clientele.
- Improved store layout, resulting in easier navigation for customers and increased sales of high-margin items.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Stocker Associate
L&p Grocery
2020.11 - 2021.11
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Greeted customers and directed to requested products.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Improved store appearance for better customer satisfaction by maintaining clean and organized displays.
- Increased efficiency in restocking shelves by promptly unloading delivery trucks upon arrival.
Education
High School Education - General Studies
Lange Academy
Boulder, MT06.2021
Skills
- Store operations
- Employee Training
- Merchandising Strategies
- Staff Scheduling
- Sales floor support
- Customer Engagement
- Safety Procedures
- Stock replenishment
- Product presentation
- Sales Reporting
- Brand Awareness
- Stockroom Organization
- Store maintenance
- Upselling strategies
- Merchandise Display
- Product ordering
- Promotional Events
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Team Leadership
- Cash Handling
- Decision-Making
- Goal-Driven
- Organization
- Inventory and Stocking
- Ability to Lift 40 pounds
- Inventory Management
- Meeting Sales Goals
- Order Management
- Loss Prevention
- Repair Cost Estimation
Timeline
Hardlines Team Lead
Walmart
2021.12 - Current
Stocker Associate
L&p Grocery
2020.11 - 2021.11
High School Education - General Studies
Lange Academy