Ciomara Perez
Stanton,CA
Summary
Proven track record of enhancing customer satisfaction and streamlining kitchen operations at Knott's Berry Farm. Skilled in cooking, sanitation, and effective communication, adept at multitasking and adapting to peak hour pressures. Demonstrated ability to improve service delivery by implementing safety and food handling procedures, contributing to a positive dining experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook1
Knott's Berry Farm
09.2021 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Streamlined kitchen operations with effective communication and collaboration among team members.
General Service Associate
Knott's Berry Farm
11.2020 - 09.2021
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.
Education
NHA - Phlebotomy
Phlebotomists Training Specialist
Artesia, CAAccounting
Cypress College
Cypress, CASkills
- Cleaning and organization
- Time management abilities
- Adaptability
- Communication
- Multitasking Abilities
- Order of draw
- Butterfly needle technique
- Specimen labeling procedures
- Venipuncture and capillary puncture
- Food Handling
- Certified CPR/
Languages
Spanish
Limited Working
Volunteer
- Teacher's aid at Saint Mary's Church (2018)
- Poll Worker/Election Official (2018)
Certification
BLS
Timeline
Cook1
Knott's Berry Farm
09.2021 - Current
General Service Associate
Knott's Berry Farm
11.2020 - 09.2021
NHA - Phlebotomy
Phlebotomists Training Specialist
Accounting
Cypress College
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