Ciona Hopson
Wichita,KS
Summary
Assembly mechanic at Spirit , enhancing assembly line efficiency through processes. Skilled in precision measurement and effective communication, I consistently delivered high-quality results while fostering teamwork. Committed to workplace safety, I implemented improvements that minimized errors and optimized productivity Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement. Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assembly Mechanic
Spirit
Wichita, KS
01.2024 - 03.2024
- Enhanced assembly line efficiency by implementing streamlined processes and procedures.
- Completed complex assembly tasks, resulting in a higher level of precision and fewer errors in finished products.
- Maintained detailed inventory records for parts and tools, streamlining reordering processes and minimizing delays due to shortages.
- Conducted routine audits on assembly procedures and practices, identifying areas of improvement and proposing actionable plans for enhancement.
- Utilized specialized tools effectively, maximizing task efficiency while maintaining high levels of precision workmanship.
Forklift Operator
DHL Supply Chain
Wichita, KS
05.2023 - 09.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Retail Associate
QuikTrip
Wichita, KS
09.2021 - 04.2023
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Retail Sales Associate
Quiktrip
Wichita, KS
04.2021 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Janitor
Mconnell
Wichita, KS
03.2021 - 12.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Concessions Worker
Ymca
Wichita Ks
05.2018 - 09.2018
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
Education
N/a - Engineering
Northeast Magnet
Bel Air Ks05.2020
Skills
- Workplace safety
- Fastening techniques
- Precision measurement
- Hand tools operation
- Maintenance procedures
- Hand tool use
- Safety practices
- Safety
- Blueprint reading
- Deburring skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Work order completion
- Organizational skills
- Active listening
- Effective communication
- Material handling
- Safety procedures
- Team building
- Self motivation
- Professionalism
Timeline
Assembly Mechanic
Spirit
01.2024 - 03.2024
Forklift Operator
DHL Supply Chain
05.2023 - 09.2023
Retail Associate
QuikTrip
09.2021 - 04.2023
Retail Sales Associate
Quiktrip
04.2021 - 03.2023
Janitor
Mconnell
03.2021 - 12.2021
Concessions Worker
Ymca
05.2018 - 09.2018
N/a - Engineering
Northeast Magnet