Cira Favia
Charlotte,NC
Summary
Accomplished Security Controller with a proven track record at the United States Air Force, USAF, excelling in security management and customer service. Demonstrated ability to oversee comprehensive security operations and foster positive interactions, ensuring unparalleled safety and compliance. Skilled in communication and administrative tasks, adept at enhancing operational efficiency and security protocol adherence.
Overview
5
5
years of professional experience
Work History
Security Controller
United States Air Force, USAF
04.2023 - 04.2024
- Supervised security operations and coordinated with other departments to ensure the safety and security of personnel and facilities.
- Trained and supervised security personnel, providing guidance and ensuring adherence to security procedures.
- Monitored surveillance systems and conducted regular inspections to identify and address security breaches or vulnerabilities.
- Prepared and reviewed security reports, documenting incidents and implementing corrective actions as needed.
- Managed access control systems, processed security clearances, and ensured compliance with security protocols.
Law Enforcement Desk Sergeant
United States Air Force, USAF
05.2021 - 04.2023
- Provided exceptional customer service to base personnel and visitors, managing front desk operations and security-related tasks.
- Answered and routed phone calls, addressed inquiries, and coordinated responses to various incidents.
- Checked in visitors, verified identification, and maintained accurate records of access and interactions.
- Assisted with administrative tasks including report preparation and data entry.
Installation Entry Controller
United States Air Force, USAF
12.2018 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted vehicle inspections and monitored access points to maintain a secure environment.
- Handled front desk responsibilities, including answering phones, managing check-ins, and performing administrative duties.
- Maintained the cleanliness and organization of the gate area and related facilities.
- Kept check-in area clean and neat at all times.
Education
No Degree - Criminal Justice
Community College of The Air Force
Montgomery, AL05.2024
High School Diploma -
Robinson Secondary
Fairfax, VA06.2016
Skills
- Security Management: Experienced in overseeing security operations, access control, and surveillance
- Customer Service: Skilled in providing exceptional service, addressing inquiries, and resolving issues effectively
- Communication: Strong ability to interact professionally in-person and on the phone, with excellent problem-solving capabilities
- Administrative Proficiency: Competent in managing front desk functions, including registrations, record-keeping, and report preparation
- Reliability: Demonstrated punctuality and dependability in high-stakes environments
- Fitness Enthusiasm: Passionate about fitness and committed to contributing positively to a fitness club setting
Timeline
Security Controller
United States Air Force, USAF
04.2023 - 04.2024
Law Enforcement Desk Sergeant
United States Air Force, USAF
05.2021 - 04.2023
Installation Entry Controller
United States Air Force, USAF
12.2018 - 05.2021
No Degree - Criminal Justice
Community College of The Air Force
High School Diploma -
Robinson Secondary
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