Citlali Sauceda
Pomona,CA
Summary
Detail-orientated team player with strong organizational skills. My career goal is to become a Human Resources Director in the beauty / cosmetic industry. I have always been passionate about helping others achieve their greatest accomplishments, I love working with people and creating relationships with those who come to me for help. My background in customer service, passion for helping others and makeup have prepared me to help your team achieve company goals.
Overview
3
3
years of professional experience
Work History
Human Resources Intern
Casa Colina Hospital And Centers For Healthcare
05.2023 - Current
- Review applicant resumes and refer qualified candidates to hiring managers
- Developed strong written and verbal communication skills.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Attend job fairs and recruit employees, including but not limited to :Registered Nurse (RN’s), Physical Therapists (PT’s), OccupationalTherapists (OT’s),
- Help to maintain personnel files and ensure compliance
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Updated and maintained employee records to respond quickly to requests for information.
- Help to create employee newsletter and other employee related materials
- Worked with HR team to coordinate company events.
Restaurant Hostess
Coco Palm Restaurant
07.2022 - Current
- Engaged with guests to maximize satisfaction with food and service
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Complied with food safety and food hygiene regulations to safeguard public health.
Member Services Attendant
Associated Student Incorporated
05.2021 - 07.2022
- Provide a variety of services to guests and members of the gym including but not limited to program registration, sales, facility tours, and access control
- Utilize membership management software to manage memberships, registrations, point of sale and other related functions
- Maintain cash drawer and related responsibilities, including counting in/out, recording sales and making change
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Store Associate
In-N-Out Burger
06.2020 - 04.2021
- Greeting customers entering establishment with positive attitude
- Maintain sanitation, health and safety standards in work areas
- Assist customers by providing information and resolving their complaints
- Provided support to crew members, facilitating quick food preparation and delivery.
- Verified order accuracy and quality ahead of service to maintain standards.
Education
Bachelor of Science - Management and Human Resources
California State Polytechnic University, Pomona
Pomona12.2023
Skills
- Resourceful
- Forward Thinking
- Innovative and Creative
- Communication
- Organization
- Client Relationships
- Quality Assurance Evaluation
Additional Information
- AWARDS , Award of Biliteracy LANGUAGES Spanish, Conversational Level
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Intern
Casa Colina Hospital And Centers For Healthcare
05.2023 - Current
Restaurant Hostess
Coco Palm Restaurant
07.2022 - Current
Member Services Attendant
Associated Student Incorporated
05.2021 - 07.2022
Store Associate
In-N-Out Burger
06.2020 - 04.2021
Bachelor of Science - Management and Human Resources
California State Polytechnic University, Pomona
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