Citlalli Alvarado
Indio,United States
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Guest Teacher
Desert Sands Unified School District
La Quinta, CA
02.2022 - Current
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Cashier
Sprouts Farmers Market
La Quinta, CA
02.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess
Red Lobster
Palm Desert, CA
08.2020 - 02.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Criminal Justice
Cal State University San Bernardino
Palm Desert, CA12.2021
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleanliness Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Guest Teacher
Desert Sands Unified School District
02.2022 - Current
Cashier
Sprouts Farmers Market
02.2021 - 02.2022
Hostess
Red Lobster
08.2020 - 02.2021
Bachelor of Arts - Criminal Justice
Cal State University San Bernardino