Citlalli Flores
San Jose,CA
Summary
Driven professional with a track record of complex problem-solving and enhancing team performance. Skilled in office administration and empowering sales teams, consistently delivering results through strategic business development and planning.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Dr.Virgilio Cortez DMD INC
Santa Clara, CA
08.2023 - Current
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Merchandising Manager
American Eagle Outfitters, Inc
Milpitas, CA
08.2022 - 08.2023
- Executed special projects and promotional events to drive brand awareness and increase customer engagement.
- Identified and addressed performance issues within the merchandising team, implementing solutions to improve efficiency.
- Utilized merchandising software and systems for efficient product management, reporting, and analysis.
Sales Manager
American Eagle Outfitters, Inc
Santa Clara, CA
12.2021 - 08.2022
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100%.
Education
Associate of Arts - Criminal Justice
West Valley College
Saratoga, CASkills
- Team collaboration abilities
- Employee training
- Complex Problem-solving
- Office administration duties
- Empowers high-performing sales teams
- Business development and planning
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Dental Assistant
Dr.Virgilio Cortez DMD INC
08.2023 - Current
Merchandising Manager
American Eagle Outfitters, Inc
08.2022 - 08.2023
Sales Manager
American Eagle Outfitters, Inc
12.2021 - 08.2022
Associate of Arts - Criminal Justice
West Valley College
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