Citlalli Velasco
San Bernardino,CA
Summary
Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in stock management and sales support.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
Stater Bros
03.2022 - 09.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted customers with large purchases by carrying items to vehicles.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
High School Diploma -
San Andreas High School
San Bernardino, CA06.2023
Skills
- Collecting Carts
- Bagging Procedures
- Interpretation and Translation Services
- POS Systems and Ordering Platforms
- Courteous with Strong Service Mindset
- Customer Service
- Teamwork and Collaboration
- Calm and Professional Under Pressure
- Escorting Customers
- Cart Returns
- Product Restocking
- Understanding Customer Needs
- Store Cleaning
- Price Checking
- Guest Greeting
- Loading and Unloading Carts
- Order Packaging
- Hygiene Standards
- Janitorial Duties
Languages
Spanish
Limited Working
Timeline
Courtesy Clerk
Stater Bros
03.2022 - 09.2022
High School Diploma -
San Andreas High School
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