Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciyah McIlwraith

Mounds,OK

Summary

Hardworking, offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Detail oriented and organized!

Overview

5
5
years of professional experience

Work History

Host/ Retail

Margaritaville
Tulsa, OK
06.2022 - Current
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Sales Associate

Vans Off The Wall
Tulsa, Oklahoma
07.2020 - 08.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Built relationships with customers to encourage repeat business.

Host

Texas Roadhouse
Tulsa, Oklahoma
03.2019 - 10.2019
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Assisted other departments when needed such as bussing tables or delivering food orders.

Education

High School Diploma -

Thomas Edison Preparatory High School
Tulsa, OK
05-2021

Skills

  • Telephone reception
  • Reservations Management
  • Team Collaboration
  • Server Support
  • Strong interpersonal skills
  • Detail Oriented
  • Professional Appearance
  • Customer Service

Timeline

Host/ Retail

Margaritaville
06.2022 - Current

Sales Associate

Vans Off The Wall
07.2020 - 08.2021

Host

Texas Roadhouse
03.2019 - 10.2019

High School Diploma -

Thomas Edison Preparatory High School

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Ciyah McIlwraith