CJ Goodrich
Berea,OH
Summary
Versatile Golf Assistant with a proven track record at Quail Hollow Country Club, enhancing member experiences and streamlining pro shop operations. Demonstrates leadership and patience, excelling in tournament organization and pro shop management. Skilled in golf club repair and POS system operation, contributing to significant improvements in service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Golf Assistant
Quail Hollow Country Club
04.2023 - Current
- Streamlined pro shop operations by managing inventory, maintaining displays, and assisting customers with product selection.
- Delivered personalized assistance to members with handicap tracking services, enhancing their overall golf experience at the club.
- Collaborated with Golf Professionals to deliver top-notch instructions for players of all skill levels.
- Handled clerical and cashier work inside clubhouse to assist players.
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.
- Help run several golf outings, member guest, and other member tournaments through the use of Golf Genius.
- Filled out the checkbook from May-Aug 2024
- Coached kids aged 3-12 in the PGA Junior League and the Crush It program.
- Provided valuable assistance during lessons conducted by Golf Professionals for beginners.
- Coordinated equipment rentals for guests ensuring proper sizing and availability for their specific needs during their visit to the club facilities.
Observatory Lab Assistant
Baldwin Wallace University
03.2023 - Current
Pro Shop Attendant
Fowlers Mill Golf Course
04.2022 - 11.2023
- Streamlined Pro Shop processes for increased efficiency in daily operations such as product ordering or inventory management.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Collaborated with fellow staff members to foster a positive work atmosphere and improve overall team performance.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
Outside Service Attendant
St Denis Golf Course
04.2021 - 11.2021
- Assisted event coordinators in setting up tournaments or special functions at the course, ensuring a successful outcome for all parties involved.
- Efficiently managed pace of play during busy periods by monitoring course activity and providing timely assistance when necessary.
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Promoted a friendly atmosphere by engaging in conversation with members and guests about current events or other relevant topics.
- Maintained cleanliness of golf carts, ensuring a positive experience for all patrons.
Education
No Degree - Business Administration
Baldwin Wallace
Berea, OH05-2027
High School Diploma -
Chardon High School
Chardon, OH05-2023
Skills
- Patience and empathy
- Leadership qualities
- Merchandising
- Golf club repair
- Course management
- Driving range operations
- Club fitting
- Golf cart maintenance
- Golf etiquette
- Tournament organization
- Pro shop management
- Positive attitude
- POS system operation
Languages
Spanish
Limited Working
Timeline
Golf Assistant
Quail Hollow Country Club
04.2023 - Current
Observatory Lab Assistant
Baldwin Wallace University
03.2023 - Current
Pro Shop Attendant
Fowlers Mill Golf Course
04.2022 - 11.2023
Outside Service Attendant
St Denis Golf Course
04.2021 - 11.2021
No Degree - Business Administration
Baldwin Wallace
High School Diploma -
Chardon High School
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