ELIJAH ROCHELEAU
Petersham,MA
Summary
Seasoned Volunteer with success assisting organizations with service delivery and fundraising. Purpose-driven professional excels in creativity, organization, and public relations. Consistently maintains professional appearance and attitude when representing organization to propel image.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
Work History
Host
Quail Hollow Country Club
Oakham, Massachusetts
05.2022 - Current
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Planned and executed numerous guest parties by organizing menus, spaces and special requests.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Waiter/Bartender
Pie Town
Barre, MA
05.2022 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Cashier and Manager
Gear House
FITCHBURG, MA
11.2019 - 05.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Referred to price sheets and special sale bulletins to enter price changes.
- Counted money in drawers at beginning and end of each shift.
Front Desk Receptionist
Monty Tech
FITCHBURG, MA
11.2019 - 05.2022
- Greeted and direct guests.
- Created menu for Mountain Room Restaurant.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Copy Center Associate
Monty Tech
FITCHBURG, MA
11.2019 - 05.2022
- Completed complex customer orders accurately and within quoted time limit.
- Provided mounting and laminating support to preserve and protect documents and photos.
- Picked up and delivered copy orders to-and-from classrooms.
- Maintained copy machines.
Volunteer
GLA
Guanacaste, Costa Rica
08.2021 - 08.2021
- Volunteered at a local school, helping repaint and clean up the school.
- Working at Guanacaste Turtle Hatchery, digging turtle nests, looking for turtle eggs, and creating signs and shelter for young turtles.
- Picking up plastic on surrounding beaches.
- Conducted first microplasticsurvey.org experiment in Costa Rica, where we measured micro-plastic levels on beaches in Costa Rica.
Intern
GLA
10.2021 - 12.2021
- Worked with GLA and OurLand to help Thailand reach the United Nations 17 SDGs.
- Conducted research for OurLand to expand their nonprofit organization across multiple countries.
Videographer
NextPro
07.2021 - 07.2021
- Filmed multiday national lacrosse tournaments at Umass Amherst
- Filmed and slated for multiple games each day for 10+ hours.
Volunteer
Various Shelters And Kitchens
Washington, DC
08.2019 - 08.2019
- Served meals and provided necessities to homeless people.
- Packed meals and handed them out to homeless people.
- Donated food and clothes to homeless people.
- Prepared food to be served at the DC Central Kitchen.
- Assisted in the summer education of young urban children, as well as, led them in games and activities with Project Transformation.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
Education
High School Diploma -
Montachusett Regional Vocational Technical School
Fitchburg, MA 08.2018 - 05.2022
Skills
Microsoft Office Suite (Excel, Word, PowerPoint) and Driver’s License
Creating a business plan
Pitching ideas
Customer service
Sales
Cashier/cash handling
Receptionist/front desk
Data entry
Videography
Accomplishments
- Student Ambassador.
- SkillsUSA Treasurer.
- Recipient of Presidential Award For Academic Excellence.
- High Honors.
- Merit Award for Environmental Stewardship.
Certification
OSHA 10 Certification
Timeline
Host
Quail Hollow Country Club
05.2022 - Current
Waiter/Bartender
Pie Town
05.2022 - Current
Intern
GLA
10.2021 - 12.2021
Volunteer
GLA
08.2021 - 08.2021
Videographer
NextPro
07.2021 - 07.2021
Cashier and Manager
Gear House
11.2019 - 05.2022
Front Desk Receptionist
Monty Tech
11.2019 - 05.2022
Copy Center Associate
Monty Tech
11.2019 - 05.2022
Volunteer
Various Shelters And Kitchens
08.2019 - 08.2019
High School Diploma -
Montachusett Regional Vocational Technical School
08.2018 - 05.2022