Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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ELIJAH ROCHELEAU

Petersham,MA

Summary

Seasoned Volunteer with success assisting organizations with service delivery and fundraising. Purpose-driven professional excels in creativity, organization, and public relations. Consistently maintains professional appearance and attitude when representing organization to propel image.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
4
4
Certificates

Work History

Host

Quail Hollow Country Club
Oakham, Massachusetts
05.2022 - Current
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Planned and executed numerous guest parties by organizing menus, spaces and special requests.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Waiter/Bartender

Pie Town
Barre, MA
05.2022 - Current
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Cashier and Manager

Gear House
FITCHBURG, MA
11.2019 - 05.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Referred to price sheets and special sale bulletins to enter price changes.
  • Counted money in drawers at beginning and end of each shift.

Front Desk Receptionist

Monty Tech
FITCHBURG, MA
11.2019 - 05.2022
  • Greeted and direct guests.
  • Created menu for Mountain Room Restaurant.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Copy Center Associate

Monty Tech
FITCHBURG, MA
11.2019 - 05.2022
  • Completed complex customer orders accurately and within quoted time limit.
  • Provided mounting and laminating support to preserve and protect documents and photos.
  • Picked up and delivered copy orders to-and-from classrooms.
  • Maintained copy machines.

Volunteer

GLA
Guanacaste, Costa Rica
08.2021 - 08.2021
  • Volunteered at a local school, helping repaint and clean up the school.
  • Working at Guanacaste Turtle Hatchery, digging turtle nests, looking for turtle eggs, and creating signs and shelter for young turtles.
  • Picking up plastic on surrounding beaches.
  • Conducted first microplasticsurvey.org experiment in Costa Rica, where we measured micro-plastic levels on beaches in Costa Rica.

Intern

GLA
10.2021 - 12.2021
  • Worked with GLA and OurLand to help Thailand reach the United Nations 17 SDGs.
  • Conducted research for OurLand to expand their nonprofit organization across multiple countries.

Videographer

NextPro
07.2021 - 07.2021
  • Filmed multiday national lacrosse tournaments at Umass Amherst
  • Filmed and slated for multiple games each day for 10+ hours.

Volunteer

Various Shelters And Kitchens
Washington, DC
08.2019 - 08.2019
  • Served meals and provided necessities to homeless people.
  • Packed meals and handed them out to homeless people.
  • Donated food and clothes to homeless people.
  • Prepared food to be served at the DC Central Kitchen.
  • Assisted in the summer education of young urban children, as well as, led them in games and activities with Project Transformation.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.

Education

High School Diploma -

Montachusett Regional Vocational Technical School
Fitchburg, MA
08.2018 - 05.2022

Skills

Microsoft Office Suite (Excel, Word, PowerPoint) and Driver’s License

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Accomplishments

  • Student Ambassador.
  • SkillsUSA Treasurer.
  • Recipient of Presidential Award For Academic Excellence.
  • High Honors.
  • Merit Award for Environmental Stewardship.

Certification

OSHA 10 Certification

Timeline

Host

Quail Hollow Country Club
05.2022 - Current

Waiter/Bartender

Pie Town
05.2022 - Current

Intern

GLA
10.2021 - 12.2021

Volunteer

GLA
08.2021 - 08.2021

Videographer

NextPro
07.2021 - 07.2021

Cashier and Manager

Gear House
11.2019 - 05.2022

Front Desk Receptionist

Monty Tech
11.2019 - 05.2022

Copy Center Associate

Monty Tech
11.2019 - 05.2022

Volunteer

Various Shelters And Kitchens
08.2019 - 08.2019

High School Diploma -

Montachusett Regional Vocational Technical School
08.2018 - 05.2022

OSHA 10 Certification

SBA Certificates in: Competitive Advantage, How to Write a Business Plan, Market Research, Pricing Models for Successful Businesses, Social Media Marketing, Small Business Employee Recruitment, Guide to Winning Customers, Understanding Your Customers, Introduction to Pricing, Marketing 101, and Young Entrepreneurship.

Everfi Certificates: Venturem Financial Education for the Real World, Keys to Your Future Collage+Career, Marketplaces Program, and Pathways Program.

CareerSafe Certificates: Entrepreneurship, Introduction to Business, introduction to Marketing, Resume Writing, Digital Marketing, Communication, Filling Out a Job Application, Personal Finance, Ethics in the Workplace, Writing a Leadership Development Plan, Leadership, Education & Career Planning, Interviewing, and Problem Solving.

ELIJAH ROCHELEAU