Highly motivated, driven individual with a proven track record of hitting and exceeding goals in both volume and revenue.
Overview
10
10
years of professional experience
Work History
Sales Development Coordinator
SciShield
09.2023 - Current
Increased sales leads by implementing targeted outreach strategies and personalized followups.
Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
Expanded client base by conducting market research to identify new prospects and potential business opportunities.
Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
Collaborated with marketing team to develop compelling sales collateral that resonated with target audiences and sparked interest in productsservices.
Boosted overall sales revenue by identifying upselling opportunities within existing accounts and suggesting additional products or services of value.
Sales Development Representative
Thryv
05.2022 - 08.2023
Identified emerging business opportunities and conducted initial outreach calls to establish contact with potential clients.
Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
Collaborated and supported sales team to build sales pipeline.
Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
Responded to and qualified inquiries to introduce products and services.
Leveraged CRM to maintain activity, contact and account information of customers and prospects.
Conducted discovery with prospects to evaluate pain points.
Set appointments to present solutions to prospective customers.
Software Tester
Electronic Arts
05.2020 - 05.2022
Produced test scripts for new automated software testing rounds.
Searched for bugs in newly-developed aspects of existing web applications in sandbox environments, reporting errors to deliver complete functionality in time for launch date.
Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
Performed meta-analysis of past test results to screen for weaknesses in basic program architecture and suggest redesign of core program design where advisable.
Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Collaborated with developers, system installers and technical support representatives in identifying errors to determine appropriate team to consult for resolving issue.
Sales Representative
Curtiss Motorcycles
07.2014 - 04.2020
Developed key customer relationships to increase sales.
Created successful strategies to develop and expand customer sales.
Demonstrated product features to align with customer needs.
Drove substantial sales through suggestive selling and by promoting add-on purchases.
Improved overall customer purchasing experiences to promote steady revenue.
Adhered to company initiatives and achieved established goals.
Followed-up with clients after installations to assess quality service and customer satisfaction.