Callie Kitchen
Athens
Summary
I am a results-driven person with proven expertise in customer service, team training, and operational efficiency. Successfully mentored new staff, enhancing service quality and team performance.
Overview
4
4
years of professional experience
Work History
Barista Shift Lead
OHIO Campus Cafes
Athens, OH
09.2024 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new baristas on beverage preparation and customer engagement techniques.
- Managed inventory levels, ordering supplies to maintain optimal stock for peak hours.
- Implemented quality control measures to enhance beverage consistency and presentation.
General Merchandiser
Kroger
Marysville, OH
02.2022 - 01.2025
- Coordinated merchandising strategies to optimize product placement and increase customer engagement.
- Developed promotional displays to enhance product visibility and drive sales performance.
- Trained new staff on merchandising techniques and company policies, promoting team efficiency.
- Pushed and stocked product in multiple departments and consistently met time targets.
Education
Bachelor of Science - Communication Studies
Ohio University
Athens, OH05-2027
High School Diploma -
Fairbanks High School
Milford Center05-2023
Skills
- Cash handling proficiency
- Time management
- Customer service
- Teamwork and collaboration
Timeline
Barista Shift Lead
OHIO Campus Cafes
09.2024 - Current
General Merchandiser
Kroger
02.2022 - 01.2025
Bachelor of Science - Communication Studies
Ohio University
High School Diploma -
Fairbanks High School