Claire Aulwes
201 South Chestnut Street, Edgewood,IA
Summary
Results-driven professional skilled in effective communication and customer service. Proven ability to resolve inquiries efficiently and build rapport with clients, contributing to overall satisfaction and team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Junior High Softball Coach
Edgewood-Colesburg CSD
01.2026 - Current
- Developed practice plans to enhance player skills and team performance.
- Implemented drills focused on skill development and teamwork dynamics.
- Supported the coordination of game schedules and logistics for team events.
- Fostered a positive team environment through effective communication and encouragement.
- Observed player performance, providing feedback to improve individual techniques.
Part-Time Nanny
Reagan Johnson
08.2025 - Current
- Supervised daily activities, ensuring safe and engaging environment for children.
- Communicated effectively with parents regarding children's progress and behavior.
- Adapted daily routines to meet unique needs of each child, ensuring personalized care.
- Organized recreational activities, enhancing physical health and social skills.
Food Service Worker
Woods Edge Golf Course
07.2023 - Current
- Boosted customer satisfaction by providing friendly service, answering questions, and effectively managing difficult customer situations.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Prepared and served food items efficiently to ensure timely delivery during peak hours.
- Maintained cleanliness and sanitation standards in food preparation and serving areas.
- Assisted in training new staff on food service protocols and operational procedures.
Customer Service Representative
Farmer's Savings Bank
08.2023 - 03.2024
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Processed transactions accurately, minimizing errors and improving service speed.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to streamline communication processes and workflows.
Education
Kinesiology
Loras College
Dubuque, IA05-2027
High School Diploma -
Edgewood-Colesburg High School
Edgewood, IA05-2024
Certification
- Coaching Authorization, AEA
- Concussion in Sports Certification, NFHS
- CPR Certification, American Heart Association
- Child Abuse Mandatory Reporter Training, Iowa DHS
Timeline
Junior High Softball Coach
Edgewood-Colesburg CSD
01.2026 - Current
Part-Time Nanny
Reagan Johnson
08.2025 - Current
Customer Service Representative
Farmer's Savings Bank
08.2023 - 03.2024
Food Service Worker
Woods Edge Golf Course
07.2023 - Current
Kinesiology
Loras College
High School Diploma -
Edgewood-Colesburg High School