CLAIRE AYONOTE
Athens,GA
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Relief Shift Manager
RaceTrac
Athens, GA
02.2021 - Current
- Trained and mentored new employees to maximize team performance.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Completed after shift review reports to remind supervisors of completed work.
Retail Sales Associate
Lowe’s
Suwanee, GA
06.2020 - 12.2020
- Documented customer orders and processed accurate payments for products, warranties and support contracts.
- Supported back-end team in keeping computer technology organized and locating desired items for customers.
- Engaged customers throughout sales process and followed store procedures to maximize satisfaction.
- Managed efficient cash register operations.
Medical receptionist
GloFusion Clinic
Griffin, Ga
11.2019 - 02.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
Lead Fuel Clerk
Kroger Co. Fuel Center
McDonough, Ga
11.2017 - 05.2019
- Onboarded new employees with training and new hire documentation.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed store opening and closing procedures by counting drawers and managing security.
Education
Associate of Science - Nursing
Southern Crescent Technical College
Griffin, GA 08.2018 - 05.2021
Bachelor of Science - Neuroscience
Georgia State University
Atlanta, GA 08.2014 - 05.2018
Skills
- Training and mentoring
- Inventory controls
- Data Entry Software
- BLS Certified
- Employee Scheduling
- Complaint Resolution
- Team Leadership
- Analytical Thinking
- Financial Management
- Negotiation
Hobbies
Digital Media
Photography
Writing
Timeline
Relief Shift Manager
RaceTrac
02.2021 - Current
Retail Sales Associate
Lowe’s
06.2020 - 12.2020
Medical receptionist
GloFusion Clinic
11.2019 - 02.2020
Associate of Science - Nursing
Southern Crescent Technical College
08.2018 - 05.2021
Lead Fuel Clerk
Kroger Co. Fuel Center
11.2017 - 05.2019
Bachelor of Science - Neuroscience
Georgia State University
08.2014 - 05.2018