CLAIRE BERSCHBACH
Lake Orion,MI
Summary
Friendly and organized professional with a diverse skill set, including exceptional customer service and strong manual productivity capabilities. Demonstrates a willingness to learn and adapt to various environments, ensuring seamless integration into new roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Assistant
Skilled Trade Construction
Suttons Bay, MI
03.2025 - 01.2026
- Handled office and organization of company documentations and accounts, and also assisted with various miscellaneous tasks to ensure productivity and success for the business.
Server/Banquets
Violetto
Saint Helena, CA
08.2023 - 02.2025
- Attending to customers needs and requests in a fine dining setting, combining my customer service knowledge with my detail oriented mindset to ensure a proper and pleasant experience for the guests.
Server
The Apparatus Room
Detroit, MI
04.2023 - 08.2023
- Provided exceptional service to high volume of daily customers in a casual fine dining experience part of a unique hotel chain.
Customer Care Agent
Hilton Grand Vacations
Las Vegas, NV
10.2022 - 03.2023
- Part of an integral timeshare marketing program to directly assist customers from all over the US with varying issues and tasks.
Server/Bartender Shift Manager
7th & Carson
Las Vegas, NV
03.2020 - 10.2022
- Providing excellent customer service while upholding typical hospitality duties along with training staff members and resolving customer conflicts.
Energy Auditor
Franklin Energy
Detroit, MI
06.2021 - 01.2022
- Determined energy usage and identified potential areas for energy savings through one-on-one evaluation and monitoring of energy systems, along with teaching customers about their home and answering all/any questions the customer may have.
Customer Service Representative
All Partitions and Parts
01.2019 - 01.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns along with completing company sales and organizing outgoing warehouse shipments.
Server/Bartender
Johnny Blacks Public House
01.2015 - 01.2019
- Alongside customer service duties, I performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, taking inventory and training/transferring staff members.
Education
Associate of Applied Science - Energy Technology
MIAT College of Technology
Canton, MI05.2021
Associate - Liberal Arts And General Studies
Oakland Community College
Oakland, MI05.2018
High School Diploma - undefined
Lake Orion High School
Lake Orion, MI05.2015
Skills
- Transferable Qualifications
- Understanding Customer Needs
- Responding to Conflict / Problem Solving
- Time Management
- Upbeat and Positive Personality
- Appeal and Positive Personality
Certification
OSHA 10-Hour General Industry Safety and Health
EPA UNIVERSAL - National Recycling and Emissions Reduction Program
Timeline
Office Assistant
Skilled Trade Construction
03.2025 - 01.2026
Server/Banquets
Violetto
08.2023 - 02.2025
Server
The Apparatus Room
04.2023 - 08.2023
Customer Care Agent
Hilton Grand Vacations
10.2022 - 03.2023
Energy Auditor
Franklin Energy
06.2021 - 01.2022
Server/Bartender Shift Manager
7th & Carson
03.2020 - 10.2022
Customer Service Representative
All Partitions and Parts
01.2019 - 01.2020
Server/Bartender
Johnny Blacks Public House
01.2015 - 01.2019
Associate - Liberal Arts And General Studies
Oakland Community College
High School Diploma - undefined
Lake Orion High School
Associate of Applied Science - Energy Technology
MIAT College of Technology