Claire Blackwell
Sammamish,WA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills. Proven ability to work part of a team or individually. Reliable team player with expertise in cash handling and a commitment to maintaining a positive work environment. Skilled in working under pressure, resolving any issues in a timely and calm manner. Maintains a positive attitude in stressful situations.
Overview
32
32
years of professional experience
Work History
Server/Shop Assistant
The British Pantry
08.2020 - Current
- Strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Serving food and beverages promptly with focused attention to customer needs.
- Working and communicating well with team members during busy shifts to ensure efficient workflow and excellent customer service.
- Maintaining a clean and orderly dining area for an enjoyable guest experience.
- Bussing and resetting tables to keep dining room and work areas clean.
- Addressing any customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Following health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Nurse
Glenfield NHS Hospital
08.2006 - 01.2011
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
Human Resources Manager
John Lewis Partnership
09.1993 - 01.1999
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws.
- Maintained payroll, facilitated hiring process and performed performance reviews for employees.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Education
Nursing Degree - Nursing
University of Luton
Stoke Mandeville NHS Hospital09-2002
GCSEs And A-Levels - General Studies
Lord Williams’s School
Thame, UK06-1992
Skills
- Strong work ethic
- Reliable and Trustworthy
- Exceptional customer service
- Cash handling
- Team collaboration
- Sales expertise
- Professional appearance
Timeline
Server/Shop Assistant
The British Pantry
08.2020 - Current
Nurse
Glenfield NHS Hospital
08.2006 - 01.2011
Human Resources Manager
John Lewis Partnership
09.1993 - 01.1999
Nursing Degree - Nursing
University of Luton
GCSEs And A-Levels - General Studies
Lord Williams’s School
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