Claire Brezonick
APPLETON,WI
Summary
Friendly and dependable customer service professional with years of experience in retail, merchandising, and team support. Strong organizational and communication skills, combined with a lifelong passion for animal care. Seeking to leverage customer-focused experience and attention to detail as a Veterinary Receptionist, providing exceptional service to both clients and their pets.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Merchandising Execution Associate
The Home Depot Inc
Appleton, Wisconsin
03.2023 - Current
- Executed merchandising plans to enhance product visibility and customer engagement.
- Maintained inventory levels to ensure stock availability and presentation standards.
- Collaborated with team members to set up promotional displays and seasonal setups.
- Implemented creative solutions to address challenges related to merchandise presentation.
- Executed pricing changes according to company guidelines.
- Built product displays and placed appropriate signage for merchandise.
- Adhered strictly to safety protocols when handling heavy equipment or hazardous materials.
Rewind Assistant Operator
Amcor Flexibles
Appleton, WI
02.2016 - 11.2022
- Operated machinery for flexible packaging production at leading global manufacturer.
- Monitored equipment performance, identifying issues to support smooth operations during shifts.
- Assisted in troubleshooting machine issues, enabling swift resolution to maintain workflow continuity.
- Adhered to safety protocols and procedures to promote a safe work environment.
- Maintained cleanliness and organization of work area for optimal productivity.
- Kept work area clean and organized to facilitate smooth workflow.
- Operated forklifts to transport materials safely and efficiently within the facility.
Shift Lead
Walgreens
Oshkosh, Wisconsin
03.2008 - 02.2016
- Supervised daily operations and ensured compliance with company policies.
- Trained new employees on procedures and customer service standards.
- Managed inventory levels and coordinated stock replenishment efforts.
- Conducted team meetings to communicate goals and address concerns.
- Assisted in resolving customer issues to enhance satisfaction and loyalty.
- Collaborated with management to develop strategies for operational efficiency.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Responded to customer inquiries and complaints in a professional manner.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised and led employees to maintain productivity and customer service levels.
- Fostered a team-oriented environment to increase morale and productivity.
- Utilized POS systems efficiently for order processing and inventory management.
- Handled emergency situations with composure and in accordance with company guidelines.
- Coached staff on strategies to enhance performance and improve customer relations.
Education
Bachelor of Science - Criminal Justice
University of Wisconsin-Oshkosh
Oshkosh, Wisconsin 09.2004 - 05.2009
Skills
- Visual merchandising
- Product presentation
- Inventory management
- Pricing execution
- Customer relationship management
- Customer engagement
- Safety compliance
- Problem solving
- Time management
- Attention to detail
- Dependable execution
- Team collaboration
- Team building
- Effective communication
- Active listener
- Organizational skills
- Reliable and punctual
References
References available upon request.
Timeline
Merchandising Execution Associate
The Home Depot Inc
03.2023 - Current
Rewind Assistant Operator
Amcor Flexibles
02.2016 - 11.2022
Shift Lead
Walgreens
03.2008 - 02.2016
Bachelor of Science - Criminal Justice
University of Wisconsin-Oshkosh
09.2004 - 05.2009