Claire Capeloto
Seattle,WA
Summary
Experienced public health and operations professional with over 5 years of success leading cross-functional teams, driving stakeholder engagement, and optimizing care coordination programs. Proven ability to communicate complex health initiatives to both clinical and non-clinical audiences, manage internal operations, and represent organizational outcomes to external partners. Adept at synthesizing data, managing escalations, and scaling initiatives to improve health access and equity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Coordinator Clinical Operations
University of Washington MEDEX Northwest
Seattl, WA
06.2025 - Current
- Coordinated over 1,500 clinical rotation sites across five campuses to ensure timely placements for 160+ physician assistant students each year.
- Managed extensive data systems to track student schedules, site capacities, and compliance across WWAMI region.
- Acted as primary liaison among faculty, students, and clinical partners to resolve scheduling conflicts.
- Standardized documentation and monitored performance metrics to support process improvements and accreditation efforts.
Project Manager II
King County Public Health
Seattle, WA
03.2023 - 07.2024
- Led engagement and operations for disease response efforts, collaborating across clinical, data, and communications teams.
- Created executive-ready reports, led data reviews, and improved messaging around public health guidance.
- Streamlined SOPs and training materials are used across program teams, enhancing onboarding and workflow efficiency.
- Managed stakeholder communications, presenting program outcomes to internal leadership, and external partners.
Project Manager I
King County Public Health
Seattle, WA
01.2021 - 03.2023
- Supervised 45+ disease investigators and coordinated weekly strategy meetings to improve regional outbreak response.
- Partnered with leadership on stakeholder escalations and quality assurance metrics.
- Conducted performance reviews and maintained detailed reporting on workforce KPIs.
- Responded rapidly to shifting public health guidance, realigning operations and messaging accordingly.
COVID-19 Contact Tracer
King County Public Health
Seattle, WA
07.2020 - 01.2021
- Conducted sensitive, high-volume interviews with COVID-positive individuals and provided public health guidance.
- Communicated critical health data to relevant stakeholders under confidentiality protocols.
- Escalated care-related issues and coordinated with care navigation teams for follow-up support.
- Maintained HIPAA-compliant documentation across multiple platforms under strict deadlines.
Patient Coordinator
One World Surgery
Tegucigalpa, Honduras
11.2019 - 04.2020
- Coordinated complex surgical schedules across 7 specialties and facilitated bilingual communications between international surgical teams, Honduran medical staff, and patients.
- Created patient tracking systems and maintained detailed records of medical and follow-up visits.
- Promoted patient engagement by clearly explaining treatment timelines, eligibility, and care pathways in Spanish.
Education
Bachelor of Science - Public Health Sciences
Santa Clara University
Santa Clara, CA06-2019
Skills
- Stakeholder Relationship Management
- Care Navigation & Coordination
- Strategic Communication & Storytelling
- Program Development & Execution
- Team Leadership & Cross-Functional Collaboration
- Escalation Management & Process Improvement
- Data Analysis & Insight Reporting
- Tools: PowerPoint, Google Slides, Excel, Teams, Zoom
Affiliations
- Active Skiers Inc. Board member
- Active Holy Names Academy Alumni Board member
- Presenter at The Unite for Sight Global Health & Innovation Conference in 2019
- Director of Risk and Safety for Santa Clara University's outdoor program 2017-2019
- Interests: Backcountry skiing, trail running, backpacking, mountain biking, knitting, gluten-free baking
Certification
- Wilderness First Responder (WFR) Certification – Wilderness Medical Associates.
References
References available upon request.
Timeline
Program Coordinator Clinical Operations
University of Washington MEDEX Northwest
06.2025 - Current
Project Manager II
King County Public Health
03.2023 - 07.2024
Project Manager I
King County Public Health
01.2021 - 03.2023
COVID-19 Contact Tracer
King County Public Health
07.2020 - 01.2021
Patient Coordinator
One World Surgery
11.2019 - 04.2020
Bachelor of Science - Public Health Sciences
Santa Clara University