Claire Casey
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Well versed in making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Front Desk Associate, Bar Server, Housekeeper
The Summit Lodge
11.2023 - 04.2024
- Returned to Vermont for the full winter season
- Used internal software to process reservations, check-ins and check-outs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
- Cleaned and stocked guest rooms.
Bartender
Vera Nera Hostel
10.2023 - 11.2023
- Obtained cash bank and stocked service bar to prepare for operation.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Also a "volunteer" position, this one found through WorldPackers.
Barista
Twin Fin
09.2023 - 10.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Position as Head Barista where I trained in other staff members on the basics of working as a Barista. It was a "volunteer" position found through WorkAway.
Barista
Rift Coffee
06.2023 - 09.2023
- Rejoined the team for a three month stint during the summer months.
- One of two full-time lead baristas in a busy city center cafe in a team of 16.
- During this period I would assist the kitchen during busy periods by taking over the role of prep chef and prepared fresh baked goods such as banana bread, muffins, brioche buns and more.
Front Desk Associate, Bar Server, Housekeeper
The Summit Lodge Hotel
01.2023 - 02.2023
- Managed front desk operations, including guest services and inquiries
- Assisted with food preparation, running orders, and waiting on tables
- Conducted housekeeping duties to ensure cleanliness and guest satisfaction
- Demonstrated excellent multitasking abilities in a fast-paced environment.
Barista
The Barn
05.2022 - 09.2022
- Received furthers training by world class experts such as sensory training and weekly team cuppings over new arrivals from the roastery.
- Weekly the shop team would work together to make recipes for the new beans on our filter bar.
- Dial in feedback was sent daily to the roastery and beans were rotated constantly.
Barista
Rift Coffee
08.2021 - 05.2022
- Consistently delivered high-quality coffee and maintained standards during busy periods.
- Managed espresso dialing and grinder adjustments throughout the day.
- Handled front-of-house duties, taking orders and assisting as needed.
Barista/Food Prep (Food Truck)
Craft West Cork (as Part Of The Celtic Ross Hotel)
04.2021 - 08.2021
- Provided high-quality coffee during busy periods
- Managed breakfast and lunch service independently in this food truck.
- Trained staff in specialty coffee and different processes.
Barista/Front of House
Filter Espresso and Brew Bar
09.2020 - 04.2021
- Developed coffee expertise and dialed in espresso.
- Here I trained in specialty coffee in Ireland's oldest specialty coffee cafe and brew bar.
Front of House/ Barista
Cafe Atrium
09.2020 - 01.2021
- Prepared and served beverages (Basic barista training)
- Maintained a clean and organized workspace
Architectural Intern
Fourem Architects
09.2020 - 11.2020
- Contributed to design processes and prepared project documents
- Interpreted sketches and created descriptive drawings
- Unfortunately, employment ended due to Level-5 Covid-19 restrictions.
Cinema Host
Odeon Cinemas
09.2017 - 09.2020
- Interacted with the public, prepared food, sold tickets, and answered inquiries and more.
Education
Bachelor of Architecture -
University of Limerick
Skills
- Hospitality services
- Coffee expertise
- Team Leadership
- Coffee machinery (Clean and maintain coffee grinders)
- Adaptive and creative
- Front Office Support
- Dining area maintenance
- High Energy and Stamina
- Multitasking and Prioritization
- Housekeeping
Timeline
Front Desk Associate, Bar Server, Housekeeper
The Summit Lodge
11.2023 - 04.2024
Bartender
Vera Nera Hostel
10.2023 - 11.2023
Barista
Twin Fin
09.2023 - 10.2023
Barista
Rift Coffee
06.2023 - 09.2023
Front Desk Associate, Bar Server, Housekeeper
The Summit Lodge Hotel
01.2023 - 02.2023
Barista
The Barn
05.2022 - 09.2022
Barista
Rift Coffee
08.2021 - 05.2022
Barista/Food Prep (Food Truck)
Craft West Cork (as Part Of The Celtic Ross Hotel)
04.2021 - 08.2021
Barista/Front of House
Filter Espresso and Brew Bar
09.2020 - 04.2021
Front of House/ Barista
Cafe Atrium
09.2020 - 01.2021
Architectural Intern
Fourem Architects
09.2020 - 11.2020
Cinema Host
Odeon Cinemas
09.2017 - 09.2020
Bachelor of Architecture -
University of Limerick
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