Claire Cox
Amarillo,TX
Summary
Compassionate Healthcare professional dedicated to providing top-quality, patient-centered care. Talented at collecting vital signs for patient admissions and assisting with patients needs. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
3
3
years of professional experience
Work History
Nurse Technician
Cardiology Center of Amarillo
Amarillo, TX
05.2023 - 08.2023
- Provided emotional support to patients and their families.
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Performed Electrocardiograms on patients.
- Reviewed patient's medications lists with them to make sure all of our information was accurate.
- Ensured all patient information was kept confidential according to HIPAA regulations.
- Took patients' blood pressure, temperature and pulse and documented height and weight.
Shift Leader
Coldstone Creamy
Amarillo, TX
11.2021 - 08.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to all health code regulations while preparing food items for customers.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Educated customers about offerings, promotions and pricing to boost sales.
Nurse Technician
Cardiology Center of Amarillo
Amarillo, TX
05.2022 - 08.2022
- Provided emotional support to patients and their families.
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Reviewed patients medications with them to make sure everything was up to date.
- Performed Electrocardiograms on patients.
- Ensured all patient information was kept confidential according to HIPPA regulations.
- Took patient's blood pressure, temperature, and pulse and documented height and weight.
Office Assistant
Cardiology Center of Amarillo
Amarillo, TX
05.2021 - 08.2021
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- During COVID-19 regulations, did the intake for all patients and the people accompanying them.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Delivered messages and ran errands.
Office Assistant
Cardiology Center of Amarillo
Amarillo, TX
05.2020 - 08.2020
- Provided administrative support to staff members, including copying and scanning documents, and filing paperwork.
- During COVID-19, did the intake for all patients and the people accompanying them.
- Took the charts back to the nurses in their office spaces so that they could get the information on the patient quicker.
Education
High School Diploma -
Amarillo High School
Amarillo, TX05-2023
Skills
- Patient Ambulation
- Privacy and confidentiality
- Medical Records Management
- Equipment Disinfection
- Compassionate Care
- Patient Safety
- Patient Communication
- Patient Assessments
- Documentation
- Patient Care
- Charting
- Vital signs recording
Affiliations
- While working at Coldstone Creamery full-time, I was also a full-time student as well as working as a nurse technician when I did not have school.
References
References available upon request.
Timeline
Nurse Technician
Cardiology Center of Amarillo
05.2023 - 08.2023
Nurse Technician
Cardiology Center of Amarillo
05.2022 - 08.2022
Shift Leader
Coldstone Creamy
11.2021 - 08.2023
Office Assistant
Cardiology Center of Amarillo
05.2021 - 08.2021
Office Assistant
Cardiology Center of Amarillo
05.2020 - 08.2020
High School Diploma -
Amarillo High School
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