CLAIRE CROPPER
Fayetteville,AR
Summary
Membership Sales Associate with experience in sales, customer service, relationship management, and marketing support. Skilled in building and maintaining a strong membership base through consultative selling, personalized customer interactions, and proactive outreach. Consistently exceeds sales goals, resolves member concerns efficiently, and enhances customer retention through exceptional service. Additionally, contributes to marketing efforts by assisting with content creation for promotional campaigns, member engagement initiatives, and milestone celebration posts across social media platforms. Recognized for fostering meaningful relationships, driving membership growth, and supporting brand visibility through creative and engaging content.
Overview
1
1
year of professional experience
Work History
Membership Sales Associate
Pure Barre
Fayetteville + Rogers, Arkansas
05.2026 - Current
- Helped manage membership sales renewals and retention efforts.
- Created social media content promoting classes, memberships, studio events, promotions, and community engagement initiatives.
- Built relationships with current and prospective members through daily interactions, improving member engagement.
- Delivered exceptional customer service and resolved member concerns professionally.
- Supported scheduling, communications, and front desk operations in fast-paced environment, contributing to smooth member experiences.
- Assisted local marketing initiatives and community engagement events, increasing awareness and participation among members.
Hospitality Engagement Associate
Southern Hills Country Club
Tulsa, Oklahoma
05.2025 - 08.2025
- Provided personalized service to members and guests in a high-end hospitality setting, enhancing their overall experience.
- Built strong member relationships through attentive service, clear communication, and quick response to individual needs.
- Collaborated with team members to proactively address guest needs and ensure smooth daily operations.
- Assisted with club events and operations while maintaining consistent service and hospitality standards.
- Applied multitasking, problem-solving, teamwork, and communication skills in a fast-paced environment.
Education
Bachelor of Business Administration - Marketing Major | Management Minor
University of Arkansas
Fayetteville, AR05-2028
Skills
Relationship building - Customer support and service - Effective communication - Networking techniques - Sales principles - Public speaking skills - Microsoft Excel and PowerPoint - Canva
Affiliations
- Delta Delta Delta (Tri Delta): Philanthropy, event coordination, and community service supporting St. Jude Children's Research Hospital.
- Arkansas Sales Club: Networking events, professional development workshops, and industry engagement.
- Future Women Business Leaders: Attend professional development workshops and networking events. Connect with business professionals and alumni. Engage in leadership and career-readiness programming. Collaborate with peers interested in business and entrepreneurship.
Timeline
Membership Sales Associate
Pure Barre
05.2026 - Current
Hospitality Engagement Associate
Southern Hills Country Club
05.2025 - 08.2025
Bachelor of Business Administration - Marketing Major | Management Minor
University of Arkansas