Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Chief Operating and Financial Officer
Echelon Performance
01.2019 - Current
Identified and pursued business development opportunities to grow organization and increase revenue.
Managed procurement activities to secure resource acquisitions at best possible cost.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
Developed and implemented recommendations for service improvement.
Maintained P&L and shouldered corporate fiscal responsibility.
Cultivated company-wide culture of innovation and collaboration.
Developed quarterly business plans to evaluate cost projections.
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Sabbatical
None
11.2017 - 12.2018
1 year sabbatical after running multiple companies for nearly 30 years
Managing Partner and Chief Operating Officer
I-Parcel LLC
01.2005 - 10.2013
Founded, grew revenue to over $100m/year across 5 US locations and 2 international locations with over 200 employees. Business sold to UPS in 2013.
Managed procurement activities to secure resource acquisitions at best possible cost.
Monitored key business risks and established risk management procedures.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Developed and implemented recommendations for service improvement.
Oversaw business-wide changes to modernize procedures and organization.
Optimized supply chain management strategies; reducing lead times while maintaining product quality standards for increased customer satisfaction rates.
Played a critical role in mergers and acquisitions activities; including due diligence processes, negotiations, integration planning, and execution efforts to ensure seamless transitions.
Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
Chief Operating Officer
UPS I-Parcel
10.2013 - 10.2017
UPS acquired i-Parcel in October, 2013. Previous responsibilities applied
Managed integration of i-Parcel LLC and UPS i-Parcel in all aspects of merger and acquisition including systems, staff, processes, UPS upper management
Owner and Chief Operating Officer
International Transport Solutions, Inc
01.1993 - 12.2010
Founded, grew revenue to $25m/year and sold startup international shipping company
Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
Championed adoption of new technology solutions to streamline operations, automate manual tasks, and improve overall efficiency levels.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Managed procurement activities to secure resource acquisitions at best possible cost.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Identified and pursued business development opportunities to grow organization and increase revenue.
Education
BBA - Business Administration And Management
East Surrey College
United Kingdom
Skills
Process Improvements
Cost savings and reduction
Profit and Loss Management
Approachable leader
Negotiation
Strategic Planning
Cross-Functional Collaboration
Relationship and Team Building
Human Resources Management
Certification
Echelon Performance Certified Coach
Community Outreach
Board Member and Mentor with SCORE Monmouth - a federally run small business mentoring non-profit October 2019 to present
Volunteer with 180 Turning Lives Around Monmouth County
RN, Post-Acute Care/Skilled Nursing Facility (SNF) at Echelon Care and Rehab CenterRN, Post-Acute Care/Skilled Nursing Facility (SNF) at Echelon Care and Rehab Center